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The issue is resolved and both services should work now. We have tested MYD04_3K orders with subset-band-name and geoloco.

The EDL token expires every sixty days. Also, the issue with that particular file (VJ102DNB.A2024312.0036.021.2024314124938.nc) is resolved and it is working now via EarthSearch.

No, SNPP issue is not affecting VJ1 (NOAA20) or VJ2(NOAA21) products, those are available. While we are looking into download via Earthdata search issue, you can use following wget command to download files: wget -e robots=off -m -np -R .html,.tmp -nH --cut-dirs=3 "https://ladsweb.modaps.eosdis...

Great! thanks very much for the confirmation.

Our Systems team has installed an updated version of hyrax that appears to solve the issue. We cannot recreate the empty body/crash with the urls you sent. So, try again and let us know if you still see issue.

We are still investigating the issue and will get back to you as soon as we have a resolution.

There was an issue with your username verification at ladsweb, which is resolved.You should be able to place your order now.

Try submitting your order again and if it still does not work, send your EDL username and email for us to look into it.

Try submitting your order again and if it still does not work, send your EDL username and email for us to look into it.

Try submitting your order again and let us know if it still does not work.