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Hello Sean,Sorry for non answering earlier, I was out of my office the last two weeks.We have 404 errors when we try to access to a directory that does not exists yet. This error occurs every day between 0h UTC and typically 03h UTC because the day number directory has not yet been created on your a...

Hello,Connection to oceandata.sci.gsfc.nasa.gov was impossible between :April 9 14h47 UTC and April 10 10hUTCApril 10 20hUTC and April 11 10h UTCApril 11 19hUTC and April 12 10h UTCOutside of these time periods everything is fine.Do you experience some problem on your side ?Is our IP address (xx.xxx...

Hello,There are no new recent data in my two MODIS L1A subscriptions (1661 and 1688) : data from yersterday (day 046) is missingCuriously, I made yersterday morning a modification in these subscriptions, just extending the southern limit from 5N to 0N : could this modification be responsible for tha...

Hello,

It seems that MODIS data are delayed : last granule is of yersterday around 10h UTC
When do you expect the restart of production ?

Thanks,

Jacques

Hello Sean,I have received the official announcement for the start of the R2018.0 production yersterday, affecting the forward stream.By looking at the content of the L1A products, I don't see any information about the processing version (no global attribute).Do you know precisely which granule ...

Hello,

I would like to know if the R2018.0 VIIRS reprocessing will change the VIIRS L1 data quality or L2 only.
The beginning of the reprocessing of past data is planned for next week. What is the situation for the present NRT ("quicklook") data ?

Thanks

Jacques

Hello,Connexion on satellite data access (VIIRS, MODIS) failed :from November 3rd 18h UTC to November 4th 10h UTCfrom November 6th 18h UTC to November 7th 11h UTCfrom November 7th 19h UTC to November 8th 11h UTC.Could you have a look at it ?Thanks,JacquesHello again,We still continue to have the sam...

Sean, please find enclosed a pdf file showing the different steps I used. I hope you will find the mistake...
Thanks,
Jacques
attachment 1

Sean,I already did it before (checking 'L1' in the top section). Anyway, I did as you proposed to do (delete the existing extracted susbscriptions, and create new ones by checking 'L1' in the top section, and unchecking 'Chlorophyl' and 'SST' in the 'Extracted Map...

Hi Tommy,It seems to have a problem on your side with the subscription creation : I asked for a non extracted subscription, but the final result is that I get an extracted subscription. Moreover, I asked for MODIS Level1 data, but when looking at the characteristics of my subscription, the Level 1 b...