Search found 374 matches

by OB ODPS - towens
Thu Jun 06, 2019 8:38 am America/New_York
Forum: Questions/Comments
Question: Data Request for chlor_a composite data
Replies: 2

Data Request for chlor_a composite data

Since the Aqua mission started in July of 2002,  the monthly climatologies for July - Dec begin in 2002:A20021822017212.L3b_MC_CHL.ncA20022132017243.L3b_MC_CHL.ncA20022442017273.L3b_MC_CHL.ncA20022742018304.L3b_MC_CHL.ncA20023052017334.L3b_MC_CHL.ncA20023352017365.L3b_MC_CHL.ncIf you need the 2...
by OB ODPS - towens
Wed May 22, 2019 10:46 am America/New_York
Forum: Questions/Comments
Question: Subscription problem?
Replies: 3

Subscription problem?

The JPSS1 subscriptions are newly available and some of the subscription code had not yet been updated to support them.
You should be seeing the L2 files now instead of the erroneous L1 files. Sorry for the trouble.
Tommy
by OB ODPS - towens
Thu Mar 28, 2019 9:00 am America/New_York
Forum: Questions/Comments
Question: Impossible to download VIIRS SST files still present on your web page
Replies: 8

Impossible to download VIIRS SST files still present on your web page

It's possible that the repeated failures caused by this problem got your IP address blocked.
I'll check with the network admins.
Tommy
by OB ODPS - towens
Thu Mar 28, 2019 6:11 am America/New_York
Forum: Questions/Comments
Question: Impossible to download VIIRS SST files still present on your web page
Replies: 8

Impossible to download VIIRS SST files still present on your web page

I am able to reproduce what you are seeing.
We did a database server and software upgrade yesterday and are still dealing with some issues.
I expect access to these files and subscriptions will be restored shortly.

Thanks for your patience,
Tommy
by OB ODPS - towens
Thu Mar 21, 2019 12:29 pm America/New_York
Forum: Questions/Comments
Question: For some reason a file found in L2 Browser in comming back as a html doc
Replies: 1

For some reason a file found in L2 Browser in comming back as a html doc

If you read the HTML, it says there was an error retrieving the file. We have no valid Aqua data for 2003 Day 151 00:00:00Z to 01:55:00ZThese files were collected when there was a spacecraft problem.They were deleted from our system but for some reason persist in the browser. We are cleaning that up...
by OB ODPS - towens
Tue Mar 12, 2019 10:31 am America/New_York
Forum: Questions/Comments
Question: MODISA issue?
Replies: 2

MODISA issue?

An issue that was preventing subscriptions from updating in the File Search server was identified and corrected.
Your subscriptions should now be up to date.

Thanks,
Tommy
by OB ODPS - towens
Tue Mar 12, 2019 10:31 am America/New_York
Forum: Questions/Comments
Question: Subscriptions not updating today?
Replies: 3

Subscriptions not updating today?

An issue that was preventing subscriptions from updating in the File Search server was identified and corrected.
Your subscriptions should now be up to date.

Thanks,
Tommy
by OB ODPS - towens
Tue Mar 12, 2019 6:42 am America/New_York
Forum: Questions/Comments
Question: Subscriptions not updating today?
Replies: 3

Subscriptions not updating today?

I find 23 active subscriptions for VIIRS or Aqua under your account, and all but sub_id=665 have matched in the last 24 hrs, can you be more specific about which subscriptions you are having problems with?

Thanks,
Tommy
by OB ODPS - towens
Tue Feb 12, 2019 6:35 am America/New_York
Forum: Questions/Comments
Question: Missing files?
Replies: 2

Missing files?

Those times are before the start of the mission. Aqua began collecting science data on 4-July-2002 (Day 185) at 00Z. I'm not sure why those files are turning up in your query, I don't find them in our system.

Tommy