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I just had now several time the same error again even with the 10 seconds delay so it seems not enough.

Hi, We have a download chain since a long time to download your L2 products, and it seems that we were blacklisted from (nearly) 2022-01-19 17:00 UTC to 2022-01-20 12:00 UTC. I think this is related to the recent reprocessing concerning ozone issue because our chain have downloaded more files, but o...

Hi,

It seems there are new MODIS products distributed for august (our automatic downloading chain just get them) but they are still in QL refined mode, is it normal?

Thanks in advance,
Julien

Hi,

We see no new MODIS (Aqua and Terra) RF products since 2020-08-01 (134 days), do you know when new data will be available?

Thanks in advance,
Julien

Hi,

It seems there is no new MODISA QLP products since yesterday 2020-12-03 17:50:00, is there an issue?

Thanks in advance,
Julien

Thanks!

Hi,

MODISA QLP are OK but there is no new QL since 23 days (usually available between 15-20 days).
Is there an issue with these products? Maybe related to MODISA outage?
Do you know when then will be available?

Thanks,
Julien

Hi,

It seems there is no new MODISA QLP products since yesterday 2020-08-16 08:45:00, is there an issue?

Thanks in advance,
Julien

Yes for VIIRS the delay is not on QL products but on RF, because (if I'm not wrong) the VIIRS RF consolidation is the same than the MODIS QL.

Hi Norman,

Yes there are MODIS QLP products but no QL since 2020-04-14, and same for VIIRS with QL and RF.
We observed that usually VIIRSx RF and MODISx QL are available at J+15 (and we are at J+21), so my message is just to check that there is no issue in the processing chain.

Thansk,
Julien