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There was an issue over the weekend, but the server is back up. Please confirm that you are able to access your data.

There was an issue over the weekend, but the server is back up. Please confirm that you are able to access your data.

Please share your command or code block so we can investigate.

Hello,
We would love to help. Please share more information.
How are you attempting to access the data, what error are you getting? If there is a command you ran, error message text, screenshots, urls, please paste/attach them here.

Maintenance has been completed as of Wednesday 4/5. Please post a question to the forum if you experience lasting effects or issues.

Yes, maintenance is complete. We did a couple of tests and we are not experiencing issues bringing up the browser. Since the maintenance required reconfiguration, you may need to clear your browser cache and try again. Please let us know if the issue persists.

What action you are taking that results in the timeout message?

On April 4 - possibly extending into April 5th, we will be performing server maintenance and a database upgrade. Data production and distribution services will be impacted.

No change. Try clearing your browser cache, closing and restarting the browser. Please let us know if you are still experiencing the issue after testing.

Please use this resource as a means of getting started toward finding your data: https://www.earthdata.nasa.gov/topics/atmosphere/air-quality/emissions