Search found 374 matches

by OB ODPS - towens
Thu Feb 07, 2019 10:15 am America/New_York
Forum: Questions/Comments
Question: Issue with MODISA L1A subscription
Replies: 3

Issue with MODISA L1A subscription

The MODIS data situation has been resolved and the L0 data are flowing once again.
Your subscriptions should be up to date shortly. Please let me know if this is not the case.
Thanks again,
Tommy
by OB ODPS - towens
Wed Feb 06, 2019 11:42 pm America/New_York
Forum: Questions/Comments
Question: Issue with MODISA L1A subscription
Replies: 3

Issue with MODISA L1A subscription

There is a server problem upstream at our source of L0 data. Our MODIS NRT processing is suspended until  the problem is resolved.

Thanks for your patience,
Tommy
by OB ODPS - towens
Fri Dec 21, 2018 9:07 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

Looks like the web folks have it sorted out. You can retry your queries, they should work.
Sorry for the trouble.
Tommy
by OB ODPS - towens
Fri Dec 21, 2018 6:41 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

I'm able to reproduce what you are reporting. We're looking into it.
Thanks,
Tommy
by OB ODPS - towens
Tue Oct 09, 2018 1:40 pm America/New_York
Forum: Questions/Comments
Question: L1A_SNPP data files not present since Friday, October 5th
Replies: 8

L1A_SNPP data files not present since Friday, October 5th

The web programmers have tracked down the errant script and all of the missing files should be available shortly.

Tommy
by OB ODPS - towens
Mon Oct 08, 2018 1:31 pm America/New_York
Forum: Questions/Comments
Question: L1A_SNPP data files not present since Friday, October 5th
Replies: 8

L1A_SNPP data files not present since Friday, October 5th

I see what you are referring to as well. I will pass this along to the web developers.

Sorry for the trouble,

Tommy
by OB ODPS - towens
Mon Oct 08, 2018 11:58 am America/New_York
Forum: Questions/Comments
Question: L1A_SNPP data files not present since Friday, October 5th
Replies: 8

L1A_SNPP data files not present since Friday, October 5th

There was a reorganization of the data directory tree that resulted in a name change from VIIRS_SNPP to VIIRS-SNPP.  Check the path that you are polling.

Tommy
by OB ODPS - towens
Tue Aug 14, 2018 7:45 am America/New_York
Forum: Questions/Comments
Question: Data order segment
Replies: 4

Data order segment

This is not the intended result of using the delete command for the partially filled order.Until I am able to get this sorted with the web developers, your best bet is allow the the order to cycle through the partial staging without you giving the delete command.The next batch of files will generate...
by OB ODPS - towens
Fri Aug 03, 2018 8:45 am America/New_York
Forum: Questions/Comments
Question: Data access index links broken
Replies: 6

Data access index links broken

I can't reproduce the error you are seeing. I'll kick this up to the web folks.

Tommy
by OB ODPS - towens
Fri Aug 03, 2018 8:29 am America/New_York
Forum: Questions/Comments
Question: Data access index links broken
Replies: 6

Data access index links broken

You are using:https://oceandata.sci.gsfc.nasa.gov (/Ancillary/Attitude-Ephemeris/2018/214/PM1ATTNR_NRT.A2018214.1540.061). The files are not accessible directly via that URL.If you hover your mouse over the link on the page, you will see that the file URL points to the getfile call: https://oceandat...