Search found 62 matches

by OB WebDev - dana.r.wilson
Wed Jan 02, 2019 9:42 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

We were having server issues this morning.  The server admins have corrected the issue and you should be able to access the data.
by OB WebDev - dana.r.wilson
Wed Jan 02, 2019 8:35 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

We are having server issues this morning.  The admins are working to fix the issue.
by OB WebDev - dana.r.wilson
Tue Nov 06, 2018 12:12 pm America/New_York
Forum: Questions/Comments
Question: Subscription Data Delays?
Replies: 2

Subscription Data Delays?

Mark
We are experiencing problems with our data provider.  When the issue is resolved your subscription will resume.
by OB WebDev - dana.r.wilson
Wed Oct 03, 2018 9:02 am America/New_York
Forum: Questions/Comments
Question: Banned?
Replies: 4

Banned?

Ben
Yes you were banned for to many failures.  We had some server changes yesterday that was causing the issues (VIIRS is now VIIRS-SNPP). 
You should be unblocked now.
by OB WebDev - dana.r.wilson
Thu Sep 20, 2018 11:54 am America/New_York
Forum: Questions/Comments
Question: Subscription Data Delays?
Replies: 2

Subscription Data Delays?

Our data provider is experiencing problems that is preventing us from accessing the data.
When our access is restored your subscription will resume.
by OB WebDev - dana.r.wilson
Wed Sep 19, 2018 8:31 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

https://oceancolor.gsfc.nasa.gov/forum/oceancolor/topic_show.pl?tid=6447There are limits imposed on data access, but these are reasonable limits and are only designed to prevent DDOS attacks on our systems.If you have multiple systems behind a single firewall, and all attempt to connect to our syste...
by OB WebDev - dana.r.wilson
Wed Sep 19, 2018 8:30 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

xx.xxx.xx.xx/22 was blocked yesterday for triggering too many errors on
the web server. The ips were automatically released from the block
list at 5am this morning.
by OB WebDev - dana.r.wilson
Tue Sep 18, 2018 2:33 pm America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

Adam
Your ip was blocked for causing to many errors.  It is now unblocked.
by OB WebDev - dana.r.wilson
Fri Aug 24, 2018 9:00 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

The system admin team have manually unblocked xx.xxx.xx.xx this morning.xx.xxx.xx.xx has been automatically blocked every day for the past four(4) days.It looks like the client is opening up 20 connections to download random parts of every single file they request. This multipartdownload is causing ...