Forum

Yes, our team is actively working on resolving the issue but may take a week or more to deploy the solution.

We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause or at a different time.

We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause or at a different time.

You are getting this error because you are not logged in to our nrt system. So, to download your files: - Open a tab on your browser and go to: https://nrt3.modaps.eosdis.nasa.gov/ and, log in under profile using Earthdata credential (UN and PW). Then go back to Earthdata search and click on the lin...

Dear Samira Zander: Yes, you are looking at the right table/values, but most likely at an old document. The most recent QA documentation (https://atmosphere-imager.gsfc.nasa.gov/sites/default/files/ModAtmo/documents/QA_Plan_C61_Master_2021_09_22.pdf) correctly reports the 3.9-11um test in the table ...

Dear Marco Laiolo: You are not seeing MODIS Terra (MOD*) data because these data are not yet available after the Terra Constellation Exit Maneuver. We sent an email to all NRT data users subscribed to "lance-modis@lists.nasa.gov" list on 10-20-2022 in this regards. The message was: " ...

Dear Janhavi Singh: We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause o...

Sorry for a delay in response. Except for some occasional 504 errors, all site are working normally. Please, let us know if you still have issues accessing ladsweb.

A correction! Just checked with the Ops team and there is a difference between L1 and rest of the products. Level 1 products are Processing On Demand (POD) only products. These products are not permanently archived so users need to order to get these.
Sorry for the confusion.

No, there is nothing different for L1A. All products are done the same way.