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Hi,

We confirm that everything is OK now, no 404 errors when searching.
Thanks a lot!

Julien

Our configuration: username: globcolour public IP: 5.252.148.9 file: no file because we have the error using the file_search API (our usage is construct a list of recent products with several calls to file_search then download the ones we don't have locally) Example of our HTTP request using Python:...

Hi,

Sorry but on our side we still have the same issue: for the majority of requests we get a 404 error.

Julien

Hi,

Do you have some news about this issue?

Thanks in advance,
Julien

Hi, Since yesterday 17:30 UTC it seems we get a lot more HTTP 404 errors when trying to use your file search API https://oceandata.sci.gsfc.nasa.gov/api/file_search Some HTTP requests succeed (rarely) but for the majority them we get a 404 error. We found no wrong usage on our side, are there some i...

Thanks a lot Christopher for all these very instructive information!

After analysis of our global HTTP requests logs we finally found that another service was also wrongly generating a lot of requests... so it seems that the issue is on our side, sorry!
Anyway we are still interested by any recommendation to avoid blacklisting.

I just had now several time the same error again even with the 10 seconds delay so it seems not enough.

Hi, We have a download chain since a long time to download your L2 products, and it seems that we were blacklisted from (nearly) 2022-01-19 17:00 UTC to 2022-01-20 12:00 UTC. I think this is related to the recent reprocessing concerning ozone issue because our chain have downloaded more files, but o...

Hi,

It seems there are new MODIS products distributed for august (our automatic downloading chain just get them) but they are still in QL refined mode, is it normal?

Thanks in advance,
Julien