Search found 71 matches

by ASDC - mcook
Wed Jun 17, 2020 5:57 pm America/New_York
Forum: Questions/Comments
Question: MODIS metadata
Replies: 2

Re: MODIS metadata

Thank you for your question. A Subject Matter Expert has been notified and will answer your question shortly. Please stand by!
by ASDC - mcook
Mon Jun 15, 2020 7:44 am America/New_York
Forum: Questions/Comments
Question: TES/Aura L3 Ozone data
Replies: 1

Re: TES/Aura L3 Ozone data

The TES Team provided the following information for you: Level 2 is the preferred level of TES product to be used for scientific research. Level 3 is a daily and/or monthly average and it is down-sampled from 67 pressure level to a much smaller amount (based on atmospheric species) around 17 pressur...
by ASDC - mcook
Tue Jun 09, 2020 4:18 pm America/New_York
Forum: Questions/Comments
Question: Ordered MISR data not coming through
Replies: 7

Re: Ordered MISR data not coming through

We resubmitted order ID #'s: 0629752659 and 0629748734 for you. Please let us know if you do not receive a notification in 24 hours.
by ASDC - mcook
Tue Jun 09, 2020 11:13 am America/New_York
Forum: Questions/Comments
Question: Ordered MISR data not coming through
Replies: 7

Re: Ordered MISR data not coming through

Thank you for contacting us with your concerns. The problems we experienced with orders being back logged has been resolved. We will search to check the status of your order. If the order did not fail, we will resubmit your order. If the order failed you will need to reorder the data. We will contac...
by ASDC - mcook
Wed Jun 03, 2020 1:07 pm America/New_York
Forum: Questions/Comments
Question: API Keys
Replies: 1

Re: API Keys

Earthdata Login does not have the ability to generate API keys by themselves. You should contact the responsible DAAC in order to obtain download instructions. Thank you for contacting us with an interest in MOPITT data. We would like to suggest the option of using Direct Data Download for downloadi...
by ASDC - mcook
Fri May 29, 2020 8:08 am America/New_York
Forum: Questions/Comments
Question: Mean Extinction from CALIPSO Product
Replies: 3

Re: Mean Extinction from CALIPSO Product

We would like to direct you to the HDF-Tools and Information Center where comprehensive examples on how to access and visualize CALIPSO Level 2 files using MATLAB is provided.
http://hdfeos.org/zoo/index_openLaRC_Examples.php
by ASDC - mcook
Fri May 29, 2020 7:35 am America/New_York
Forum: Questions/Comments
Question: Obtaining MISR data
Replies: 2

Re: Obtaining MISR data

Problems with obtaining MISR data and images have been resolved. Please try to order the images again. Let us know if you still have problems.
by ASDC - mcook
Wed May 27, 2020 5:20 pm America/New_York
Forum: Questions/Comments
Question: Obtaining MISR data
Replies: 2

Re: Obtaining MISR data

Thank you for reaching out to us about the problems you are having with your MISR orders. We will investigate this problem for you. We we contact you when this investigation is completed.
by ASDC - mcook
Tue May 26, 2020 3:19 pm America/New_York
Forum: Questions/Comments
Question: Albedo data
Replies: 1

Re: Albedo data

The POWER Team provided the following information. Users can always tell where their location falls relative to the grid box by using the image services App (brown one) in the tool. After they select a parameter (in this case there is no albedo image service map, but the user could use the downward ...
by ASDC - mcook
Thu May 21, 2020 4:35 pm America/New_York
Forum: Questions/Comments
Question: Time_of_observation in C3M data
Replies: 3

Re: Time_of_observation in C3M data

Thank you for your question. A Subject Matter Expert has been notified and will answer your question shortly. Please stand by!