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Hi @matthew_cox_omnia
Sorry for the delay. It appears now processing has caught up and closed the data gaps. Thanks for your patience.
Brett

Hi @carlsopr Can you double check your Point requests. The majority we are seeing are over the Antarctic, The Area requests are over Florida, so I am not sure what is going on. For instance: a052f041-33db-4da6-bf8f-7f9adfd96e4d
Shows over Antarctica.
Thanks,
Brett

Hello,
Sorry for the delay. We believe this is primarily due to the switch from MODIS Surface Reflectance to VIIRS. that is going on this week. We expect it to kick back up soon.
Thanks,
Brett

Hi CB, Yes, I am getting the same results you are. First I thought OK, the algorithm detected snow so the NDVI_Gap Filled was not produced. However 16/7 is along the coast and in the tropics so that would not be right. We'll investigate further and let you know as soon as we here anything from the d...

Hi Zhou,
It is always recommended to use the State Quality flags for clouds. The State Quality incorporaes the MOD35 cloud info and is more detailed.
Thanks,
Brett

Happy to help Zhou, please let me know if I can be of further assistance.
Brett

Hi Li Xiyu,
Can you tell me what Lai product you are comparing the MCD15s to?
Thanks,
Brett

Hello Hawthorne, Sorry for the delay, we contacted the PI/developer of this product for his take and he confirmed that we were reading the bits in reverse. OK, then the issue was why did the Mandatory Modland QA bits show "00" Good Data. He always thought the individual band quality QAs we...

Hi @jianjun5212
I think the HEG folks will be able to help you with this: heg-support@earthdata.nasa.gov.
Also, we have a tool that will do the same functions and it has many other capabilities also. It is the AppEEARS tool: https://appeears.earthdatacloud.nasa.gov
Thanks,
Brett

Hello,
All 11 SDS layers should be in each HDF file, can you tell me what method you used to download the data and what GIS software you are using? In the meantime I will download a couple of those tiles and take a look
Thanks,
Brett