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There was an issue with your username verification at ladsweb, which is resolved.You should be able to place your order now.

Try submitting your order again and if it still does not work, send your EDL username and email for us to look into it.

Try submitting your order again and if it still does not work, send your EDL username and email for us to look into it.

Try submitting your order again and let us know if it still does not work.

Yes, your account was authenticated.

Your account is working because your username was authenticated by LAADS team.

Try submitting your order again and if still does not work send your EDL username and email for us to investigate.

For a faster response/resolution, start an new post and don't add to this existing post.

@@vllgsbr2, Try submitting your order again.

Try "earthdata-support@nasa.gov". This should work.