Search found 337 matches

by OB.DAAC - amscott
Wed Jul 05, 2023 12:52 pm America/New_York
Forum: Questions/Comments
Question: create new subscriptions not working
Replies: 5

Re: create new subscriptions not working

Thanks for reporting! Looking into this.
by OB.DAAC - amscott
Wed Jul 05, 2023 10:35 am America/New_York
Forum: Questions/Comments
Question: L3: MODIS-Aqua SST missing file: 2021 annual data
Replies: 5

Re: L3: MODIS-Aqua SST missing file: 2021 annual data

Great, we were able to track down the issue and confirm that it has been corrected. Thanks for your patience.
by OB.DAAC - amscott
Mon Jul 03, 2023 1:17 pm America/New_York
Forum: Questions/Comments
Question: L3: MODIS-Aqua SST missing file: 2021 annual data
Replies: 5

Re: L3: MODIS-Aqua SST missing file: 2021 annual data

Thanks for the screenshot! That helps. Looking into this more...
by OB.DAAC - amscott
Mon Jul 03, 2023 11:37 am America/New_York
Forum: Questions/Comments
Question: L3: MODIS-Aqua SST missing file: 2021 annual data
Replies: 5

Re: L3: MODIS-Aqua SST missing file: 2021 annual data

Hello, I think you may have found an authentication glitch. I was able to get the same results as you on my first attempt grabbing annual data, however, I tried again right after, instead of changing data periods as you tried, and was able to retrieve the data the second time. This leads me to belie...
by OB.DAAC - amscott
Fri Jun 30, 2023 10:03 am America/New_York
Forum: Questions/Comments
Question: Error downloading data from OBDAAC/Ocean Color
Replies: 1

Re: Error downloading data from OBDAAC/Ocean Color

Thanks so much for reporting! We made some updates to our site and one file still needed to be tweaked for the Level 3 & 4 browser. It should be working now to properly accept extraction requests.
by OB.DAAC - amscott
Fri Jun 30, 2023 10:01 am America/New_York
Forum: Questions/Comments
Question: Extracting data from Level 3&4 browser gives a domain error
Replies: 4

Re: Extracting data from Level 3&4 browser gives a domain error

Thanks so much for reporting! We made some updates to our site and one file still needed to be tweaked for the Level 3 & 4 browser. It should be working now to properly accept extraction requests.
by OB.DAAC - amscott
Tue Jun 20, 2023 10:49 am America/New_York
Forum: Questions/Comments
Question: How to transfer my subscription to another user
Replies: 1

Re: How to transfer my subscription to another user

Hello Jaques, Just have them begin a new subscription with the same parameters. Once the data start coming in and you verify results look as expected, you may use the new subscription going forward and cancel the old one. If you want continued access to older datasets related to the current subscrip...
by OB.DAAC - amscott
Wed Jun 14, 2023 6:44 pm America/New_York
Forum: Questions/Comments
Question: SeaDAS 8.3.10 Release Announcement
Replies: 0

SeaDAS 8.3.10 Release Announcement

Release Date: June 14, 2023 We are pleased to announce the release of SeaDAS 8.3.10 (Mac OS only). Highlights of what's new to SeaDAS 8.3.10 (Mac OS only): Fixes Mac OS 13 (Ventura) issue Fixes bugs in the previous SeaDAS 8.3.9 (Mac OS Only) release. SeaDAS 8.3.10 is an emergency and temporary relea...
by OB.DAAC - amscott
Mon Jun 12, 2023 9:31 am America/New_York
Forum: Questions/Comments
Question: Sea Level Projection Tool
Replies: 1

Re: Sea Level Projection Tool

More information is needed before we can assess and help you with your issue. Please describe your data retrieval message and any errors you received in your attempt to download or open the file(s).
by OB.DAAC - amscott
Mon Jun 12, 2023 9:27 am America/New_York
Forum: Questions/Comments
Question: Request for Flood inundation data
Replies: 2

Re: Request for Flood inundation data

This page has a lot of information that should help you including a users guide for the flood product and a link to Worldview where you can enter your coordinates, do comparisons, and download your data: https://www.earthdata.nasa.gov/learn/find-data/near-real-time/modis-nrt-global-flood-product Ano...