Search found 71 matches

by dana.r.wilson
Tue Jun 02, 2020 2:54 pm America/New_York
Forum: Questions/Comments
Question: OLCI Data Download
Replies: 7

OLCI Data Download

Amita
We had some server issues this morning could you try the files again.
by dana.r.wilson
Thu May 28, 2020 9:19 am America/New_York
Forum: Questions/Comments
Question: expired browse state
Replies: 15

expired browse state

Erik
Can you try the order again.
by dana.r.wilson
Fri May 01, 2020 10:08 am America/New_York
Forum: Questions/Comments
Question: file_search slow for larger queries
Replies: 4

file_search slow for larger queries

benraymond
We are looking into the issue, a few pointers would be choosing a specific mission and or type in your case selecting the level3 smi option from the web interface would help or if you are using command line dtype=L3m and sensor=Seawifs.
by dana.r.wilson
Wed Apr 29, 2020 12:12 pm America/New_York
Forum: Questions/Comments
Question: Data download error
Replies: 2

Data download error

Sorry for the delay but the issue has been resolved.
by dana.r.wilson
Tue Feb 11, 2020 10:55 am America/New_York
Forum: Questions/Comments
Question: swawifs L1A data ordering
Replies: 8

swawifs L1A data ordering

This issue has been resolved.
by dana.r.wilson
Tue Feb 11, 2020 7:35 am America/New_York
Forum: Questions/Comments
Question: MODIS/VIIRS stopped since 2020-02-05?
Replies: 5

MODIS/VIIRS stopped since 2020-02-05?

This issue has been resolved.
by dana.r.wilson
Tue Jan 07, 2020 1:29 pm America/New_York
Forum: Questions/Comments
Question: Ancillary file delay
Replies: 25

Ancillary file delay

Can you try looking again.
by dana.r.wilson
Mon Nov 04, 2019 6:50 am America/New_York
Forum: Questions/Comments
Question: MODISA data issue
Replies: 2

MODISA data issue

Andrew
We are aware of the problem and working on a resolution.