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You will receive an email from Earthdata for tracking progress when orders update. Once you receive an email with "Your request has moved from state PROCESSING to CLOSED" the customer needs to look for an email with a subject line stating "Subject: LP DAAC ECS Order Notification Order...

You will receive an email from Earthdata for tracking progress when orders update. Once you receive an email with "Your request has moved from state PROCESSING to CLOSED" the customer needs to look for an email with a subject line stating "Subject: LP DAAC ECS Order Notification Order...

Thank you for reaching out to us. We have requested additional guidance from our data specialist.
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Janice

Dear Piyush, Please find below the comments from our science data specialist. Under normal circumstance, they shouldn't be using provisional data when final product is freely available. With the files you've listed below, they are indeed not part of the final collection. I don't know why the number ...

Please find the reply from our ASTER data specialist who downloaded the data ordered from Oct 5, 2020...keep in mind we do not endorse software. I tried to duplicate the problem in ENVI classic 5.5 as well as the new version and I didn't see any of the issues the user encountered. It might be his se...

Our subject matter expert tested a couple of granules and they didn't see what the user saw. The spectral coverage from bands 1 - 3 from my end are inline with ASTER data. We will download the data ordered. It would be helpful to know which atmospheric correction profiles he used when he requested t...

Greetings,
Thank you for sending us your Earthdata forum question.
We are forwarding your inquiry to our subject matter expert for further guidance.
Thank you,
Janice

The LP DAAC provides the AST_07 Surface Reflectance data in the range of 0 to 1000 for Digital Numbers and has a scaling factor of .0001. The band scale factor for the ASTER 07 product is found within the detailed product description on the Layers tab. The information on the AST_07 product page prov...

Our subject matter expert sent the following: If only using MultiSpec – if so, not sure if it is possible to set the coordinates in MultiSpec It is true, the NASADEM_SC data files are not geo-referenced and will need to be done manually as well. This is also true for the NASADEM_SIM, NASADEM_SSP and...