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Your question has been sent to the level-3 product SME and hopefully receive a response soon.

The API does not have a “health check” function. When you place a request, you should check the HTTP status that is returned: - If it is not a 2xx series status, then you know there might be an issue. - 4xx series errors usually mean there is a problem with the request (not logged in or invalid toke...

Our web team is looking into the issue but don't have an estimated time for the resolution. We will let you as soon as it is resolved.

Our web team is looking into the issue but don't have an estimated time for the resolution. We will let you as soon as it is resolved.

Our web team is looking into the issue but don't have an estimated time for the resolution. We will let you as soon as it is resolved.

Dear Peppe: If you are using the URL in your wget command the way you sent (https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/61/MYD03/2020/) it is going to download all days of the year starting from day 001. However, if you are using a different URL, send your complete wget command (without y...

I just tried and both nrt3 and nrt4 servers are working normally. However, the URL you are using is not correct. Try using:
https://nrt3.modaps.eosdis.nasa.gov/archive/allData/61/MCDWD_L3_F1_NRT
or backup system:
https://nrt4.modaps.eosdis.nasa.gov/archive/allData/61/MCDWD_L3_F1_NRT

The MOD35_L2 product does not contain a ready to use binary cloud mask. It contains a "Cloud_Mask" Scientific Data Set (SDS) which is represented in a 6 byte (48 bit) array. Individual bits or groups of bits are set to denote various cloud conditions and characteristics for that pixel. To ...

I'd like to ask because i have almost the same problem. Other than error 504, i get ""Unauthorized -- Please use reference #: 0635d761abfd3480ebf2d27ef16097ad when contacting MODAPS Support". I registered last week and still haven't been able to downloads hdfs. I'm using latest firef...

Yes, global image disappeared due to an error in source image link. This error is resolved and global image is now working normally.