Search found 34 matches

by LAADS_UserServices_M
Thu Jul 22, 2021 8:27 am America/New_York
Forum: Questions/Comments
Question: Low reflectances after l2gen processing of VIIRS SDR from CSPP
Replies: 6

Re: Low reflectances after l2gen processing of VIIRS SDR from CSPP

Dear Silvia: Your question is related to data processing done in NOAA's Interface Data Processing Segment (IDPS), which receives raw instrument data and telemetry from ground stations supporting the Suomi NPP mission. The IDPS converts the Level 0 Raw Data Records (RDRs), generated by sensors on Suo...
by LAADS_UserServices_M
Wed Jun 23, 2021 4:11 pm America/New_York
Forum: Questions/Comments
Question: LAADS DAAC MODIS downloads reporting 500.
Replies: 6

Re: LAADS DAAC MODIS downloads reporting 500.

The latest change was made between 6/21 and 6/22, however old style app key authentication was decommissioned on June 1. Please refer to:
https://ladsweb.modaps.eosdis.nasa.gov/ ... /?id=63313
by LAADS_UserServices_M
Wed Jun 23, 2021 10:51 am America/New_York
Forum: Questions/Comments
Question: redirected you too many times
Replies: 4

Re: redirected you too many times

It looks like this has been fixed. Please let us know if you still see this or other issues related to logins.
by LAADS_UserServices_M
Tue Jun 22, 2021 3:53 pm America/New_York
Forum: Questions/Comments
Question: redirected you too many times
Replies: 4

Re: redirected you too many times

After more investigation we found out that it might be a bug on our side. We have reported it to the appropriate developers. We'll let you know when we have a resolution.
by LAADS_UserServices_M
Tue Jun 22, 2021 2:28 pm America/New_York
Forum: Questions/Comments
Question: redirected you too many times
Replies: 4

Re: redirected you too many times

That might be due to using an incorrect authorization key. The download redirects are being caused because your authentication is failing and it keeps asking you to login again. Try again after getting a new ladsweb key. To get a new key login to any ladsweb page using the "Profiles->Login"...
by LAADS_UserServices_M
Tue Jun 22, 2021 2:04 pm America/New_York
Forum: Questions/Comments
Question: Degraded download performance for MODIS products
Replies: 1

Re: Degraded download performance for MODIS products

Out system admins checked and could not find any issue with any systems. Please try again and let us know if you still have problem downloading data.
by LAADS_UserServices_M
Tue Jun 22, 2021 2:01 pm America/New_York
Forum: Questions/Comments
Question: LAADS DAAC MODIS downloads reporting 500.
Replies: 6

Re: LAADS DAAC MODIS downloads reporting 500.

There is no expiration for tokens. However, LAADS infrastructure team implemented a cross-site token compatibility last night that might have caused it. The cross-site token compatibility makes it possible for token generated on one LAADS site to work on all sites.
by LAADS_UserServices_M
Mon Jun 21, 2021 9:57 am America/New_York
Forum: Questions/Comments
Question: LAADS DAAC MODIS downloads reporting 500.
Replies: 6

Re: LAADS DAAC MODIS downloads reporting 500.

I tried your wget command with my token and it worked without any issue (see below). Please try again after generating a new token from ladsweb (https://ladsweb.modaps.eosdis.nasa.gov/). wget -e robots=off -m -np -R .html,.tmp -nH --cut-dirs=3 "https://ladsweb.modaps.eosdis.nasa.gov/archive/all...
by LAADS_UserServices_M
Fri May 21, 2021 7:25 am America/New_York
Forum: Questions/Comments
Question: Authentication fails after 4-6 weeks.
Replies: 3

Re: Authentication fails after 4-6 weeks.

On May 6, 2021 following email was sent to all lance-modis users informing them about an issue with token generated prior to Monday, May 3: Dear lance-modis Users, On Monday, due to a bug we lost the encryption keys used to generate/verify our app tokens and had to generate new ones after fixing the...