Search found 70 matches

by jstum
Fri Jul 03, 2020 11:39 am America/New_York
Forum: Questions/Comments
Question: MODIS ephemeris/attitude files still missing
Replies: 2

MODIS ephemeris/attitude files still missing

Hello,

We can't process the MODIS L1A granules of our subscription because of missing ephemeris/attitude files on the Direct Data Access page (e.g., half a day missing for yesterday, happened many times in the past days). Do you think being able to fix this problem soon ?

Thank you,

Jacques
by jstum
Tue Jun 09, 2020 4:48 am America/New_York
Forum: Questions/Comments
Question: Again MODIS ephemeris and attitude files missing for June 6 and 8
Replies: 1

Again MODIS ephemeris and attitude files missing for June 6 and 8

Hello,Sorry for this new post, but MODIS ephemeris and attitude files are missing on the Direct Data Access page for June 6 and 8 :June 8 (day 160) : between 16h30 and 18h00June 6 (day 158) : between 13h30 and 18h00Consequently, we can't process the corresponding Level 1A MODIS files to level 2S...
by jstum
Tue Jun 02, 2020 11:53 am America/New_York
Forum: Questions/Comments
Question: Some MODIS ephemeris and attitude files are missing for June 1st
Replies: 1

Some MODIS ephemeris and attitude files are missing for June 1st

Hello,Some PM1EPHND_NRT and PM1ATTNR_NRT files are missing on the direct data access directory between 17h50 and 19h30 included for June 1st. Could you provide them ?Thank you,JacquesBy the way, these files are also missing for :day 145 between 20h25 and 22h00day 146 between 11h30 and 13h00day 148 b...
by jstum
Thu Feb 06, 2020 5:18 am America/New_York
Forum: Questions/Comments
Question: MODIS/VIIRS stopped since 2020-02-05?
Replies: 5

MODIS/VIIRS stopped since 2020-02-05?

Hello,

I confirm Julien's post : impossible to download any file (VIIRS, MODIS, Ancillary) since yersterday afternoon, wget returns an error 404
I'm speaking about near real time products only. Download works properly for older products.

Jacques
by jstum
Fri Jan 03, 2020 5:07 am America/New_York
Forum: Questions/Comments
Question: Ancillary file delay
Replies: 25

Ancillary file delay

Hello, and happy new year to all

Just to warn you that MODIS ephemeris files are missing for day 002 since 16h20...

Regards,

Jacques
by jstum
Mon Dec 16, 2019 5:42 am America/New_York
Forum: Questions/Comments
Question: Ancillary file delay
Replies: 25

Ancillary file delay

Hello Sean,

Unfortunately (:cry:), we could not process our MODIS L1A granules yersterday (day 349) because of missing attitude and ephemeris files. These files just became available today at ~09h45 UTC.

Jacques
by jstum
Tue Oct 22, 2019 12:09 pm America/New_York
Forum: Questions/Comments
Question: File naming convention change
Replies: 18

File naming convention change

Hello,Following the ocean color announcement by Sean Bailey on file naming change this day, I would like to know if you could provide a date for the presence of the new filenames on the Direct Data Access as far as the Real time processing is concerned.I'm particularly interested in near real ti...
by jstum
Fri Apr 19, 2019 8:11 am America/New_York
Forum: Questions/Comments
Question: IP address again blocked
Replies: 1

IP address again blocked

Hello,It is impossible to connect to your site since yersterday 15h10 UTC, probably our IP address (xx.xxx.xx.xx) is again blocked (see my previous post on March 28).Could you please authorize the connection back ? We would also like to know what event led to the block of our IP address. We have bee...
by jstum
Thu Mar 28, 2019 5:37 am America/New_York
Forum: Questions/Comments
Question: Impossible to download VIIRS SST files still present on your web page
Replies: 8

Impossible to download VIIRS SST files still present on your web page

Hello,On page https://oceandata.sci.gsfc.nasa.gov/VIIRS-SNPP/L2/2019/086/, clicking on the last files of the day (e.g.V2019086235400.L2_SNPP_SST3.nc), returns an error 404. It looks like the file, though being visible on the page, is not physically present on your server. We have thus experienced a ...
by jstum
Thu Mar 14, 2019 10:15 am America/New_York
Forum: Questions/Comments
Question: no connection to your data server
Replies: 2

no connection to your data server

Hello,No connection to oceandata.sci.gsfc.nasa.gov was possible between yersterday 18hUTC and today 13hUTC. It works fine now. But it looked like our IP address was banned (xx.xxx.xx.xx). We checked on our side that our scripts did not make erroneous or wild wget requests (we have been banned in the...