Search found 395 matches

by OB ODPS - towens
Thu Aug 24, 2017 7:06 am America/New_York
Forum: Home
Question: Subscription issues?
Replies: 17

Subscription issues?

We are working on the email problem.These are Subscriptions, so you can access them through the Subscription Manager https://oceandata.sci.gsfc.nasa.gov/subscriptions/Looking at both subscriptions, you have not requested any Level 1 or Level 2 data - just maps.See the  'NetCDF/HDF Data File...
by OB ODPS - towens
Wed Aug 23, 2017 7:13 am America/New_York
Forum: Home
Question: Subscription issues?
Replies: 17

Subscription issues?

I am looking into the email issues. You can always access your data orders through the Order Manager web interface:
https://oceandata.sci.gsfc.nasa.gov/odps/orders/

Tommy
by OB ODPS - towens
Wed Aug 23, 2017 6:48 am America/New_York
Forum: Home
Question: Subscription issues?
Replies: 17

Subscription issues?

Request ID 2983 & 2984 are not configured for FTP distribution. They are set for email only. You can modify that setting by clicking on the subscription id on https://oceandata.sci.gsfc.nasa.gov/subscriptions/list I will look into why you are not receiving mail. Have you checked that they are no...
by OB ODPS - towens
Wed Aug 23, 2017 6:44 am America/New_York
Forum: Home
Question: Subscription issues?
Replies: 17

Subscription issues?

Request ID 2962, 2963, 2964 are not configured for FTP access. They only have the mail option selected. You can modify that setting by clicking on the subscription id on https://oceandata.sci.gsfc.nasa.gov/subscriptions/list I will look into why you are not receiving mail. Have you checked that they...
by OB ODPS - towens
Tue Aug 22, 2017 6:35 am America/New_York
Forum: Home
Question: Processing version meaning of VIIRS products
Replies: 4

Processing version meaning of VIIRS products

Not at this time. We have discussed having different file names for the QLP and QL and may implement this in the future.

If you set up a non-extracted subscription to the QL data, that subscription query will only return QL file names.

Tommy
by OB ODPS - towens
Fri Jul 28, 2017 7:07 am America/New_York
Forum: Home
Question: modis/viirs refined L2 data for day 2017/190
Replies: 2

modis/viirs refined L2 data for day 2017/190

Our provider of refined OI2AV SST data is experiencing network problems and data availability has been erratic for the past week.They have delivered refined data for 08-Jul-2017 (189) and 10-Jul-2017(191) but not 09-Jul-2017(190). When those data are made available to us we will process the refined ...
by OB ODPS - towens
Fri Jul 21, 2017 1:01 pm America/New_York
Forum: Home
Question: My subscriptions are empty
Replies: 7

My subscriptions are empty

These requests were submitted as extracted subscriptions. As such the data are on the FTP site:
e.g.:
ftp://samoa.gsfc.nasa.gov/subscriptions/MODISA/XM/jstum/2925/
ftp://samoa.gsfc.nasa.gov/subscriptions/MODIST/XM/jstum/2926/

Tommy
by OB ODPS - towens
Wed Jul 12, 2017 6:30 am America/New_York
Forum: Home
Question: MODIS & VIIRS processing version
Replies: 1

MODIS & VIIRS processing version

These are minor code changes that added support for other missions and have no effect on the VIIRS and MODIS products.

Tommy
by OB ODPS - towens
Tue Jul 11, 2017 12:21 pm America/New_York
Forum: Home
Question: Processing version meaning of VIIRS products
Replies: 4

Processing version meaning of VIIRS products

The QLP products are Preliminary Quick Look products that are produced from the VIIRS L0 session files with available ancillary data including predicted data and climatology.The QLP are replaced within about two hours by the QL which are Quick Look products that are produced from the VIIRS L0 time-b...
by OB ODPS - towens
Thu Jun 15, 2017 11:12 am America/New_York
Forum: Home
Question: Problem with data subscription link - Urgent
Replies: 1

Problem with data subscription link - Urgent

The subscription service has been restored. 
An errant lock file had things hung up.

Tommy