Search found 179 matches

by OB ODPS - towens
Sat Nov 04, 2017 7:18 pm America/New_York
Forum: Questions/Comments
Question: Missing NRT atteph files
Replies: 1

Missing NRT atteph files

We were caught off-guard by the atteph name change as well. LANCE-MODIS announced  it as an upgrade to Collection 6.1 (C6.1), for all
MODIS Level-1 (L1) and higher-level Level-2 (L2) & Level-3 (L3) Atmosphere Team products The missing atteph files should show up shortly.

Tommy
by OB ODPS - towens
Mon Oct 23, 2017 1:39 pm America/New_York
Forum: Questions/Comments
Question: latency question
Replies: 1

latency question

There was an unrecoverable instrument anomaly on that day (29 Sep 2017)  that resulted in missing L0 data and partial L1A files.  The incomplete daily file required some forcing to get it through the system. You should see it on the data server shortly.

Tommy
by OB ODPS - towens
Wed Oct 18, 2017 10:33 am America/New_York
Forum: Questions/Comments
Question: MODIS OpenDAP not up-to-date?
Replies: 1

MODIS OpenDAP not up-to-date?

We only distribute the Refined version of the data through OPeNDAP while the Direct Access page distributes both the QuickLook and Refined data. There is typically an 18 day delay between the the two versions while we wait for all the refined ancillary data types.

Tommy
by OB ODPS - towens
Fri Sep 22, 2017 6:33 am America/New_York
Forum: Questions/Comments
Question: No new data since OBPG network outage?
Replies: 1

No new data since OBPG network outage?

There appears to be a web database issue, unrelated to the network outage.
Give it a couple of hours and try again.

Tommy
by OB ODPS - towens
Tue Sep 19, 2017 12:34 am America/New_York
Forum: Questions/Comments
Question: The feature of climatology data
Replies: 1

The feature of climatology data

The monthly files are mean values for the month bounded by the dates in the file name.T20000322000060.L3m_MO_SST_sst_4km.nc would be the mean values for February 2000. (Day of year 32-60)The monthly climatology files are the means for the same days of the year bounded by the dates in the file nameT2...
by OB ODPS - towens
Thu Aug 31, 2017 9:01 am America/New_York
Forum: Questions/Comments
Question: VIIRS Subscription 1953
Replies: 1

VIIRS Subscription 1953

They are mixed granules with both day and night pixels. You can check the metadata for  global attributes :day_night_flag = "Mixed" ;   to exclude them from your processing.
Tommy
by OB ODPS - towens
Sat Aug 26, 2017 8:05 pm America/New_York
Forum: Questions/Comments
Question: Subscription issues?
Replies: 17

Subscription issues?

It looks like we have found a solution to the email problem as well. It should be restored on Monday. Thanks for your patience.

Tommy
by OB ODPS - towens
Fri Aug 25, 2017 7:04 am America/New_York
Forum: Questions/Comments
Question: no nc files in my VIIRS subscription
Replies: 4

no nc files in my VIIRS subscription

Sorry for the trouble you are having.This is a new web interface to the subscriptions system and the developers are still refining it. The "extract files" option must have been selected when the subscription was initially submitted.It cannot be changed at this point without creating a new ...
by OB ODPS - towens
Fri Aug 25, 2017 6:48 am America/New_York
Forum: Questions/Comments
Question: Subscription issues?
Replies: 17

Subscription issues?

It  looks like both subscriptions are getting the L2 files now. You may want to modify your map delivery option until we get this email issue sorted.

Tommy
by OB ODPS - towens
Thu Aug 24, 2017 6:51 pm America/New_York
Forum: Questions/Comments
Question: Subscription issues?
Replies: 17

Subscription issues?

From what we can see, your email host is checking the return-path in our email header to detect spam.
A recent configuration change here has caused our system to use the wrong return-path.
Your server is rejecting the emails and bouncing them back. Our systems administrators are working on a fix.

Tommy