Search found 362 matches

by LAADSx_UserServices_M
Fri Nov 08, 2024 2:19 pm America/New_York
Forum: Home
Question: OPeNDAP access VIIRS L1B data giving inconsistent responses
Replies: 5

Re: OPeNDAP access VIIRS L1B data giving inconsistent responses

Great! thanks very much for the confirmation.
by LAADSx_UserServices_M
Thu Nov 07, 2024 10:23 am America/New_York
Forum: Home
Question: OPeNDAP access VIIRS L1B data giving inconsistent responses
Replies: 5

Re: OPeNDAP access VIIRS L1B data giving inconsistent responses

Our Systems team has installed an updated version of hyrax that appears to solve the issue. We cannot recreate the empty body/crash with the urls you sent. So, try again and let us know if you still see issue.
by LAADSx_UserServices_M
Wed Nov 06, 2024 7:27 am America/New_York
Forum: Home
Question: OPeNDAP access VIIRS L1B data giving inconsistent responses
Replies: 5

Re: OPeNDAP access VIIRS L1B data giving inconsistent responses

We are still investigating the issue and will get back to you as soon as we have a resolution.
by LAADSx_UserServices_M
Mon Nov 04, 2024 8:05 am America/New_York
Forum: Home
Question: Error Processing MODIS L1B data order
Replies: 3

Re: Error Processing MODIS L1B data order

There was an issue with your username verification at ladsweb, which is resolved.You should be able to place your order now.
by LAADSx_UserServices_M
Fri Nov 01, 2024 11:55 am America/New_York
Forum: Home
Question: 'error processing your request' while submitting order
Replies: 1

Re: 'error processing your request' while submitting order

Try submitting your order again and if it still does not work, send your EDL username and email for us to look into it.
by LAADSx_UserServices_M
Fri Nov 01, 2024 11:53 am America/New_York
Forum: Home
Question: Thers has been error processing your request
Replies: 1

Re: Thers has been error processing your request

Try submitting your order again and if it still does not work, send your EDL username and email for us to look into it.
by LAADSx_UserServices_M
Mon Oct 28, 2024 7:50 am America/New_York
Forum: Home
Question: Downloading Error
Replies: 1

Re: Downloading Error

Try submitting your order again and let us know if it still does not work.
by LAADSx_UserServices_M
Fri Oct 25, 2024 10:10 am America/New_York
Forum: Home
Question: Error downloading AQUA/Modis files
Replies: 3

Re: Error downloading AQUA/Modis files

Yes, your account was authenticated.
by LAADSx_UserServices_M
Fri Oct 25, 2024 10:09 am America/New_York
Forum: Home
Question: 'error processing your request' while submitting order
Replies: 8

Re: 'error processing your request' while submitting order

Your account is working because your username was authenticated by LAADS team.
by LAADSx_UserServices_M
Thu Oct 24, 2024 12:55 pm America/New_York
Forum: Home
Question: Error downloading AQUA/Modis files
Replies: 3

Re: Error downloading AQUA/Modis files

Try submitting your order again and if still does not work send your EDL username and email for us to investigate.