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Release Date: June 14, 2023 We are pleased to announce the release of SeaDAS 8.3.10 (Mac OS only). Highlights of what's new to SeaDAS 8.3.10 (Mac OS only): Fixes Mac OS 13 (Ventura) issue Fixes bugs in the previous SeaDAS 8.3.9 (Mac OS Only) release. SeaDAS 8.3.10 is an emergency and temporary relea...

More information is needed before we can assess and help you with your issue. Please describe your data retrieval message and any errors you received in your attempt to download or open the file(s).

This page has a lot of information that should help you including a users guide for the flood product and a link to Worldview where you can enter your coordinates, do comparisons, and download your data: https://www.earthdata.nasa.gov/learn/find-data/near-real-time/modis-nrt-global-flood-product Ano...

There is a banner on the site that reads:

Access to LP DAAC HTTP downloads will be unavailable on Wednesday June 7th, 2023, between 8:00 am - 12:00 pm CDT. Please contact LP DAAC User Services with any questions.

Okay, I could be misreading your Operating System line above which states MacOS X. I'm fwding you to the SeaDAS team for further help with your error message.

Operating System: Mac OS X 13.4

Does 8.3.0 work for you? https://oceandata.sci.gsfc.nasa.gov/SeaDAS/installer/8.3.0/

8.3.9 was to fix an incompatibility issue for Mac Ventura users. You should have no problem to continue using 8.3.0 for your version.

Please add instruments: - OCI; Ocean Color Instrument; Earth Remote Sensing Instruments > Passive Remote Sensing > Spectrometers/Radiometers > Hyperspectral Spectrometers/Radiometers; https://oceancolor.gsfc.nasa.gov/missions/pace-oci/ - HARP2; Hyper-Angular Rainbow Polarimeter 2; Earth Remote Sensi...

Great news @hanzhi.lin! Thanks again for your patience.

@cortivo ?
@mkavanaugh ?

How are you making out now?

All, we continued investigating and were able to find unexpected messages in system logs that we were able to remedy. This may have been the cause of your data access issues. Please give it another try.

Good morning, We are taking a look.