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rsglab2011 , Our records shows the email address we sent the notifications to would be the one you registered or updated your profile on the Earthdata search "rsglab-itc@utwente.nl". If you did not receive the notifications, you might want to check with your system administrator for email...

@rsglab2011,
I had sent you the downloads links for three of the granules here and for the four granules through the LPDAAC@usgs.gov email.

xj_3722 , Have you tried a different browser? If you are receiving a 400 Bad Request error, please clear your cache, delete any USGS related cookies, and try to access the Data Pool again. Keep in mind access to LP DAAC HTTP downloads will be unavailable on Wednesday September 14, 2022 between 8:00...

rsglab2011 , I submitted an order with the three granules you provided in your email sent to the LP DAAC. I received all notifications. Here are the download links for those three granules for ASTER On-demand that I had submitted on your behalf. AST_L1A#003_02262003090553_03122003131518.hdf AST_L1A...

rsglab2011 , LP DAAC order manager records show your last orders completed and shipped on August 30, 2022 for ASTER AST_07XT.003 and AST_07.003 On-Demand. I did not see any of the requested AST_L1A granules with the dates you provided when you contacted the lpdaac@usgs.gov User Services. We have ha...

Hi ganesh1857 , Our Subject Matter Expert suggested to please review the following tutorials: https://git.earthdata.nasa.gov/projects/LPDUR/repos/gedi-v2-tutorials/browse. Specifically, https://git.earthdata.nasa.gov/projects/LPDUR/repos/gedi-v2-tutorials/browse/GEDI_L2A_V2_Tutorial.ipynb goes throu...

Hi @joaovitorroqueguerrero ,
I will have our Subject Matter Experts provide some further guidance.

Hi mustafa23 , I apologize for the delayed response. Not all ASTER data will have the "VNIR, SWIR,TIR " bands available. A band in an ASTER scene may not be available if the telescope related to the band was not requested to be turned on during acquisition. You will need to search the meta...

Hi dawere , We are still experiencing issues and looking into other solutions. At this time the best advice I have received is to try and download data half an hour after the top of the hour (i.e. 1:30, 2:30, 3:30, etc) as this is when we are manually refreshing connections until we have a better so...

Please email lpdaac@usgs.gov with your order numbers and they will be able to get you the download links.
Thank you,
Janice