Search found 395 matches

by OB ODPS - towens
Mon Aug 12, 2019 6:45 am America/New_York
Forum: Home
Question: VIIRS-SNPP L2 data availability
Replies: 7

VIIRS-SNPP L2 data availability

Refined L2 data are typically available 14-16 days behind real time.There was a satellite outage that interrupted the flow of the refined SST data used in the L2 processing.When the SST data became available again, there had been an internal format change to the file that requires us to modify and r...
by OB ODPS - towens
Fri Aug 09, 2019 12:16 pm America/New_York
Forum: Home
Question: getfile not working
Replies: 4

getfile not working

The problem affecting the file servers has been resolved.

Tommy
by OB ODPS - towens
Fri Aug 09, 2019 7:34 am America/New_York
Forum: Home
Question: getfile for MODIS L1 data not working
Replies: 3

getfile for MODIS L1 data not working

We are aware of the problem and working to resolve it.
Tommy
by OB ODPS - towens
Fri Aug 09, 2019 7:32 am America/New_York
Forum: Home
Question: getfile not working
Replies: 4

getfile not working

They are two different issues. Brock was trying to retrieve files that didn't exist. The L1A files you need are on the server but getfile cannot retrieve them from the hosts.
We are working on a resolution.

Tommy
by OB ODPS - towens
Thu Aug 08, 2019 10:59 am America/New_York
Forum: Home
Question: Missing Anc SST_OIV2AV Data
Replies: 3

Missing Anc SST_OIV2AV Data

Yes - the internal reader in l2gen is keying off the title: value in the header.

Tommy
by OB ODPS - towens
Thu Aug 08, 2019 9:45 am America/New_York
Forum: Home
Question: Missing Anc SST_OIV2AV Data
Replies: 3

Missing Anc SST_OIV2AV Data

I removed them from the archive until we get a response from NOAA on whether the header change was intentional.In the meantime, if you want to edit the title: value manually, you can grab the files directly from NCEI:https://www.ncei.noaa.gov/data/sea-surface-temperature-optimum-interpolation/access...
by OB ODPS - towens
Tue Aug 06, 2019 9:38 am America/New_York
Forum: Home
Question: Missing Ancillary Data
Replies: 1

Missing Ancillary Data

The TOAST file typically is ready 6 to 12 hours after the data date of the file.  The file for 05-Aug-2019 should be available soon.
Tommy
by OB ODPS - towens
Mon Aug 05, 2019 1:57 pm America/New_York
Forum: Home
Question: xz compressed, not bzip2
Replies: 6

xz compressed, not bzip2

I just checked the server, the file has the correct xz extension:    MOD00.P2018070.0140_1.PDS.xz
Is your code renaming it to bz2?

Tommy
by OB ODPS - towens
Mon Aug 05, 2019 1:53 pm America/New_York
Forum: Home
Question: xz compressed, not bzip2
Replies: 6

xz compressed, not bzip2

Our data provider changed to using xz compression for their long-term storage.
Our ingest code was not expecting it when we replaced some corrupted files with new copies.
I'll fix these on the server.

Thanks,
Tommy
by OB ODPS - towens
Mon Aug 05, 2019 8:03 am America/New_York
Forum: Home
Question: Subscriptions not updating
Replies: 2

Subscriptions not updating

We had some issues acquiring ancillary data overnight. Processing should be caught up soon.
Tommy