Search found 270 matches

by oo_processing
Mon Jan 16, 2023 8:33 am America/New_York
Forum: Questions/Comments
Question: MODIS aqua and terra L0 data paused stagging since yesterday (1/15/2023)
Replies: 2

MODIS aqua and terra L0 data paused stagging since yesterday (1/15/2023)

Dear Support,

Both subscriptions and directaccess for MODIS are paused. This could be one of first things you shall take a look after the long weekend.

Thanks!
Yuyuan
by oo_processing
Wed Dec 07, 2022 8:30 am America/New_York
Forum: Questions/Comments
Question: getanc socket.timeout
Replies: 5

Re: getanc socket.timeout

Thanks, Sean.
It seems that error has gone.

Cheers,
Yuyuan
by oo_processing
Tue Dec 06, 2022 12:35 pm America/New_York
Forum: Questions/Comments
Question: What's changes between ocssw V2022.1 and V2022.2?
Replies: 3

Re: What's changes between ocssw V2022.1 and V2022.2?

I just saw V2022.3, another new tag. $ ./install_ocssw --status --tag V2022.3 installedTag = V2022.2 root (R2022.19..V2022.3) bin_linux_64 (V2022.2..V2022.3) lib_linux_64 (V2022.2..V2022.3) opt_linux_64 (V2022.3) Deleted Files: opt/lib/libquadmath.so.0 opt/lib/libquadmath.so.0.0.0 afrt (R2022.0..V20...
by oo_processing
Fri Dec 02, 2022 9:40 am America/New_York
Forum: Questions/Comments
Question: getanc socket.timeout
Replies: 5

Re: getanc socket.timeout

Thanks Sean,

I will keep monitoring the activities on my end.

-Yuyuan
by oo_processing
Fri Dec 02, 2022 9:01 am America/New_York
Forum: Questions/Comments
Question: getanc socket.timeout
Replies: 5

getanc socket.timeout

Dear Support, Although it's occasional, this error is disturbing. Excuse me to copy & paste all the error output here, ocssw version is V2022.2, please advice the possible reason: $ getanc --disable-download -m 'olcis3a' -s '2022335095607' -e '2022335095607' --ancdb='/tmp/junk.db' Traceback (mos...
by oo_processing
Thu Dec 01, 2022 8:10 pm America/New_York
Forum: Questions/Comments
Question: inconsistent date argument in subscription search using command
Replies: 2

inconsistent date argument in subscription search using command

Dear Support, I see the search now can be more accurate with hh:mm:ss provided. But there is a trouble in command without hh:mm:ss provided. As follows, I guess different date formats 2022-12-1 and 2022-12-01 have different meanings in search, 2022-12-1 equals 2022-12-1 00:00:00, but 2022-12-01 equa...
by oo_processing
Tue Nov 29, 2022 6:22 pm America/New_York
Forum: Questions/Comments
Question: What's changes between ocssw V2022.1 and V2022.2?
Replies: 3

What's changes between ocssw V2022.1 and V2022.2?

Dear Support,

I'm confused because I just installed the V2022.1 less than one week ago. Shall I remove V2022.1 then install V2022.2? We're using ocssw for processing modis, viirs, and olci ocean data.

Thanks,
Yuyuan
by oo_processing
Wed Nov 23, 2022 12:01 pm America/New_York
Forum: Questions/Comments
Question: OCSSW V2022.1 update_luts error
Replies: 2

Re: OCSSW V2022.1 update_luts error

Thank you!
I found another issue in our end caused the installation interrupt. I've completed a new installation.

-Yuyuan
by oo_processing
Tue Nov 22, 2022 7:45 pm America/New_York
Forum: Questions/Comments
Question: OCSSW V2022.1 update_luts error
Replies: 2

OCSSW V2022.1 update_luts error

Dear Support, Please check this error message: $ /shares/cms_optics/apps/seadas/ocssw/V2022.1/bin/ocssw_runner update_luts -v modisa /shares/cms_optics/apps/seadas/ocssw/V2022.1/bin/ocssw_runner: line 17: /OCSSW_bash.env: No such file or directory /shares/cms_optics/apps/seadas/ocssw/V2022.1/bin/ocs...