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Hello Carlos,

Thank you for letting us know about the missing data.
We are looking into the issue and will contact you as soon as we resolve it.

Regards,

Hello Carlos, Thank you for reaching the Forum. Is there a specific question you had regarding the python code? If you are trying to download one single file, you can also just click on the link of the file, and will directly download it into your machine. Or you can also use the Earthdata Search li...

Dear user, Please look at the Product page description: https://lpdaac.usgs.gov/products/mod16a2v006/ Screen Shot 2021-11-04 at 10.20.02 AM.png The "Layers" section state that "Users are asked to disregard the class assignments for Fill Values 32761 through 32767 irrespective of the a...

Dear user, You can find MOD16A2 data here: https://search.earthdata.nasa.gov/search?q=MOD16A2&ac=true You can find MYD16A2 data here: https://search.earthdata.nasa.gov/search?q=MYD16A2&ac=true I don't understand what you mean with: "But the range of this data is from -32767 to 32700. wh...

Dear user,

Please contact PODAAC via email at podaac@podaac.jpl.nasa.gov or through the PO.DAAC Forum
https://podaac.jpl.nasa.gov/forum/

Thank you,

Hello Judith,

Thank you for contacting the Forum.
Can you please let us know what product are you working on so I can direct you to the right expert?

Thank you,

Dear user, Our system states that the order was completed and successful on 2021/10/26/ 00:22:50. You can either place the order again or use alternate systems to obtain the data at: https://asdc.larc.nasa.gov/project/CALIPSO/CAL_LID_L2_VFM-Standard-V4-20_V4-20 Direct Data Download: https://asdc.lar...

Answer from TES science Team: The "Time" related fields in the .nc file, are: double Time(Grid_Targets) ; Time:LongName = "Julian date" ; Time:Units = "seconds since some reference (1993-01-01 00:00:00)" ; Time:Calendar = "julian" ; Time:FillValue = -999.f ; T...

Hello,

Please contact PO.DAAC via email at podaac@podaac.jpl.nasa.gov or through the PO.DAAC Forum (https://podaac.jpl.nasa.gov/forum/).

Thank you.

Hello,

In order to help you, can you please let us know what products did you order, from which platform or tool, and the order number?

Thank you,