Search found 300 matches

by LP DAAC - dgolon
Tue Mar 19, 2024 4:31 pm America/New_York
Forum: Home
Question: New Token - Access HLS
Replies: 3

Re: New Token - Access HLS

Hi cbourque17 It should not take a day to generate. If you haven't tried already, I recommend using the earthaccess package for an easy authentication or re-authentication. After installing and importing this package, runearthaccess.login(persist=True) function. This function will prompt for your NA...
by LP DAAC - dgolon
Mon Mar 18, 2024 5:01 pm America/New_York
Forum: Home
Question: Missing HLS Granules between 2024-03-05 & 2024-03-12
Replies: 6

Re: Missing HLS Granules between 2024-03-05 & 2024-03-12

Hi @matthew_cox_omnia Thanks for bringing this to our attention. We'll check with our SDLC team and will report back soon. -- Danielle
by LP DAAC - dgolon
Fri Mar 15, 2024 2:22 pm America/New_York
Forum: Home
Question: Error loading into memory HLS data
Replies: 5

Re: Error loading into memory HLS data

You might also be interested in trying to login using the earthaccess.login(), although noting VPN can impact it as well. For more information on earthaccess check out https://earthaccess.readthedocs.io/en/latest/
by LP DAAC - dgolon
Fri Mar 15, 2024 2:15 pm America/New_York
Forum: Home
Question: Error loading into memory HLS data
Replies: 5

Re: Error loading into memory HLS data

We are glad to hear you were able to access the data using your remote desktop. Thanks for reporting back. Since both you and your colleague in the lab were seeing the same error it could be related to the VPN you use, your lab's network, or settings on your window machines.
by LP DAAC - dgolon
Tue Mar 12, 2024 9:31 am America/New_York
Forum: Home
Question: Terra direct broadcast data outage?
Replies: 7

Re: Terra direct broadcast data outage?

Hello @slwood and @kryzhanivsky We are looking into this issue and will report back with more information. Thank you- Danielle
by LP DAAC - dgolon
Tue Mar 12, 2024 9:28 am America/New_York
Forum: Home
Question: Spatial Subsetting Applications
Replies: 10

Re: Spatial Subsetting Applications

Hi @carlsopr Thanks for writing in with that suggestion. I'll pass your feedback along to the AppEEARS team and will follow up if they have a response. Thanks -- Danielle
by LP DAAC - dgolon
Tue Mar 12, 2024 9:26 am America/New_York
Forum: Home
Question: Unable to download certain GEDI L1B granules
Replies: 4

Re: Unable to download certain GEDI L1B granules

Hi @quyj We'll take a look at this and report back soon. Thanks --Danielle
by LP DAAC - dgolon
Tue Mar 12, 2024 9:20 am America/New_York
Forum: Home
Question: MODIS cloud remove
Replies: 6

Re: MODIS cloud remove

hi @zhooukee Could you please mention which specific MODIS product you are working with? (For example: MOD09A1) that will help us direct your question to the right team. Thank you - Danielle
by LP DAAC - dgolon
Wed Feb 28, 2024 3:38 pm America/New_York
Forum: Home
Question: Unable to access AppEARS
Replies: 2

Re: Unable to access AppEARS

Hi @cbourque17 AppEEARS is currently working and I am able to access it. Are you seeing the error using this link? https://appeears.earthdatacloud.nasa.gov/?
by LP DAAC - dgolon
Wed Feb 28, 2024 10:26 am America/New_York
Forum: Home
Question: Why do CMR and Earthdata Search report different numbers of collections?
Replies: 1

Re: Why do CMR and Earthdata Search report different numbers of collections?

Hello! It looks like these two searches are using different search parameters, resulting in a different number of results returned. The search in Earthdata Search is filtering down to EOSDIS only collections, however the linked search in CMR is not filtering for EOSIDS only collections. To query wit...