Search found 118 matches

by OB ODPS - jgwilding
Wed Mar 10, 2021 4:56 pm America/New_York
Forum: Questions/Comments
Question: Ocean Color data Missing
Replies: 1

Re: Ocean Color data Missing

Hi. There was a problem with a server upstream of our group that prevented data delivery. The problem was resolved Monday morning, and it took a few hours for our system to catch up. Have you noticed that the problem has been resolved?

john
by OB ODPS - jgwilding
Mon Mar 01, 2021 11:04 am America/New_York
Forum: Questions/Comments
Question: MODIS AQUA data downloading
Replies: 1

Re: MODIS AQUA data downoading

I have reset the first order to be restaged. You will receive another email informing you that the files are ready to download. If you still have problems with the manifest file, let's work through those instead of trying to delete/reorder. I assume that you have worked with orders in the past and n...
by OB ODPS - jgwilding
Thu Jan 21, 2021 12:04 pm America/New_York
Forum: Questions/Comments
Question: problems with MODIS / VIIRS Data access some anc data d/ls fine
Replies: 11

problems with MODIS / VIIRS Data access some anc data d/ls fine

Can you view the HTML in a browser to see what it is asking for, such as maybe an Earthdata login prompt?  Verify .netrc values?  Remove the ./.urs_cookies_get_* files to force a new one?I can't replicate the problem, so the getfile service is functioning.  You're saying it is...
by OB ODPS - jgwilding
Thu Jan 21, 2021 11:27 am America/New_York
Forum: Questions/Comments
Question: problems with MODIS / VIIRS Data access some anc data d/ls fine
Replies: 11

problems with MODIS / VIIRS Data access some anc data d/ls fine

The URLs on your failed examples seem to be missing the /getfile/ element of the URL.  The first successful case has it .../cgi/getfile/name-of-file but the others have .../cgi/name-of-file

john
by OB ODPS - jgwilding
Tue Jan 19, 2021 10:44 am America/New_York
Forum: Questions/Comments
Question: Most files coming down as HTML
Replies: 3

Most files coming down as HTML

Have you tried adding the --netrc option to your command?  I ran your command and got the same HTML output, but adding the --netrc option brought down the actual data.

john
by OB ODPS - jgwilding
Thu Dec 31, 2020 8:44 am America/New_York
Forum: Questions/Comments
Question: Day 346 Missing MET_NCEPR2 file
Replies: 3

Day 346 Missing MET_NCEPR2 file

Hi Jane.Seems that we did not receive the standard NCEP GDAS file for Dec 11 12:00 from which we would make N202034612_MET_NCEP_6h.hdf, and that file is the main input to the NCEPR2 process. NCEP keeps 10 days of the GDAS files online, which indicates that the file did not get posted within a 10-day...
by OB ODPS - jgwilding
Thu Dec 10, 2020 1:20 pm America/New_York
Forum: Questions/Comments
Question: Problem access to ocean color data
Replies: 4

Problem access to ocean color data

The only time you need more than one ATT/EPH file is when the start or stop time of the granule being processed aligns with the start or stop time of an ATT/EPH file, which isn't the case for this granule.  Its start/stop times are well within the periods of the ATT/EPH files chosen.  ...
by OB ODPS - jgwilding
Fri Dec 04, 2020 8:04 am America/New_York
Forum: Questions/Comments
Question: MODISA QLP stopped since 2020-12-03 17:50:00?
Replies: 1

MODISA QLP stopped since 2020-12-03 17:50:00?

Hi Julien,

Indeed there was an issue.  The source server from which we obtain the L0 data started behaving oddly.  We switched to a secondary server, and the files were queued for ingest.  It will take our system an hour or two to catch up.

Regards,
john
by OB ODPS - jgwilding
Mon Nov 30, 2020 12:01 pm America/New_York
Forum: Questions/Comments
Question: older file, not all att or eph files returned
Replies: 2

older file, not all att or eph files returned

Brock,In the first case, the returned ATT file is a refined one with 2-hr coverage. With a 5-min granule starting at 1740, it's all you need.  The NRT files, both ATT and EPH, provide 5-min coverage, so you always need two of those when they are used.  The refined EPH for Aqua are deli...
by OB ODPS - jgwilding
Wed Nov 25, 2020 8:07 am America/New_York
Forum: Questions/Comments
Question: MODIS Data download
Replies: 4

MODIS Data download

Hi Amita,

The order is being restaged now.  You should receive a new staged-notification email within the next 15-30 minutes, if not sooner.  Let me know if you need help downloading the files.

john