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It seems to have worked!?  I can check the boxes and the information is retained when I edit the subscription.  After a short while, one of the subscriptions shows up (#2984) on the ftp site, but is not populated with anything yet.  The other (#2983) does not show up on the ftp site y...

Thanks for the help, not sure why this has proven so difficult.  Can you please ensure that I have selected L2 data (extracted!) properly on those requests?It still seems like there is something weird going on with my selections.  Every time I return to edit the subscription(s), the L2 box...

OK thanks.  When you say "configured for FTP access", are you referring to the "Map distribution method" buttons at the bottom of the sensor tab in the request form?  If so, I thought that was preference for how the mapped images (.png) were distributed?  Anyway, I...

Hi -I recently created two new data subscriptions.  I have done this many times in the past, but had surprising difficulty this time.  Nevertheless, they do appear when I view my subscriptions (Request ID 2983 & 2984), but I have not received any confirmation emails, nor any instructio...