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Subscription Data Delays?

Posted: Thu Sep 20, 2018 11:48 am America/New_York
by oceani
We have not been receiving up-to-date level 2 MODIS SST and Ocean Color subscription data for the past few days.  For many of our subscriptions, the most recent data posted are from Julian day 261.  A few examples are subscription numbers 854, 984, 1191, 1192, 1385 (there are quite a few more).  Is there a system issue we should know about?  Did I miss an announcement?  Thanks for your assistance.

Mark

Subscription Data Delays?

Posted: Thu Sep 20, 2018 11:54 am America/New_York
by OB WebDev - dana.r.wilson
Our data provider is experiencing problems that is preventing us from accessing the data.
When our access is restored your subscription will resume.

Subscription Data Delays?

Posted: Thu Sep 20, 2018 12:09 pm America/New_York
by oceani
Thank you for attention to this and your quick reply.  Much appreciated.

Mark