Subscription Data Delays?

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oceani
Posts: 33
Joined: Wed Aug 23, 2006 12:32 pm America/New_York

Subscription Data Delays?

by oceani » Thu Sep 20, 2018 11:48 am America/New_York

We have not been receiving up-to-date level 2 MODIS SST and Ocean Color subscription data for the past few days.  For many of our subscriptions, the most recent data posted are from Julian day 261.  A few examples are subscription numbers 854, 984, 1191, 1192, 1385 (there are quite a few more).  Is there a system issue we should know about?  Did I miss an announcement?  Thanks for your assistance.

Mark

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OB WebDev - dana.r.wilson
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Subject Matter Expert
Posts: 48
Joined: Mon Apr 20, 2020 8:04 am America/New_York

Subscription Data Delays?

by OB WebDev - dana.r.wilson » Thu Sep 20, 2018 11:54 am America/New_York

Our data provider is experiencing problems that is preventing us from accessing the data.
When our access is restored your subscription will resume.

oceani
Posts: 33
Joined: Wed Aug 23, 2006 12:32 pm America/New_York

Subscription Data Delays?

by oceani » Thu Sep 20, 2018 12:09 pm America/New_York

Thank you for attention to this and your quick reply.  Much appreciated.

Mark

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