Unable to download ancillary data

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jvaldezch
Posts: 26
Joined: Fri Aug 24, 2018 2:52 pm America/New_York

Unable to download ancillary data

by jvaldezch » Thu Aug 08, 2019 12:12 pm America/New_York

Hi, I'm downloading data from your servers in order to produce daily compositions but today I found that my IP seems to be blocked. Do I have to use bandwidth limitation? Or what are the good practices?

I can access https://oceancolor.gsfc.nasa.gov/ from my computer but not from my server.

Thanks.

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OB WebDev - norman
Subject Matter Expert
Subject Matter Expert
Posts: 136
Joined: Tue Feb 09, 2021 8:19 am America/New_York

Unable to download ancillary data

by OB WebDev - norman » Thu Aug 08, 2019 3:52 pm America/New_York

Our firewalls do impose automatic blocks on IP addresses that
exceed certain limits.  You may email connection_problems@oceancolor.sci.gsfc.nasa.gov
and provide the information described in the following post if
you think this may have happened to you.

https://oceancolor.gsfc.nasa.gov/forum/oceancolor/topic_show.pl?tid=6447

Regards,
Norman

jvaldezch
Posts: 26
Joined: Fri Aug 24, 2018 2:52 pm America/New_York

Unable to download ancillary data

by jvaldezch » Thu Aug 08, 2019 5:44 pm America/New_York

Thanks Sean, I will send the information as described on the post.

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