Page 1 of 1

Unable to download ancillary data

Posted: Thu Aug 08, 2019 12:12 pm America/New_York
by jvaldezch
Hi, I'm downloading data from your servers in order to produce daily compositions but today I found that my IP seems to be blocked. Do I have to use bandwidth limitation? Or what are the good practices?

I can access https://oceancolor.gsfc.nasa.gov/ from my computer but not from my server.

Thanks.

Unable to download ancillary data

Posted: Thu Aug 08, 2019 3:52 pm America/New_York
by OB WebDev - norman
Our firewalls do impose automatic blocks on IP addresses that
exceed certain limits.  You may email connection_problems@oceancolor.sci.gsfc.nasa.gov
and provide the information described in the following post if
you think this may have happened to you.

https://oceancolor.gsfc.nasa.gov/forum/oceancolor/topic_show.pl?tid=6447

Regards,
Norman

Unable to download ancillary data

Posted: Thu Aug 08, 2019 5:44 pm America/New_York
by jvaldezch
Thanks Sean, I will send the information as described on the post.