Earthdata Forum User Support Hours

[asdc_user_services]

Earthdata Forum User Support reviews posts and provides responses during Business Hours:

• Monday through Friday
• 9:00 AM to 4:00 PM Eastern Time

Earthdata Forum User Support is not available on the following United States holidays:

• New Year's Day - January 1
• Martin Luther King Day - Third Monday of January
• President's Day/ George Washington's Birthday - Third Monday of February
• Memorial Day - Last Monday of May
• Juneteenth - June 19
• United States Independence Day - July 4
• Labor Day - First Monday of September
• Columbus Day - Second Monday of October
• Veterans Day - November 11
• Thanksgiving - Fourth Thursday of November
• Christmas - December 25

Holidays that fall on a Saturday are observed on the Friday before.
Holidays that fall on a Sunday are observed on the Monday following.