There isn't much anyone can do to help you without a lot more information (How to report bugs effectively). For starters, you should describe your workflow, the input data, and the platform (OS and version, amount of RAM installed).
Welcome to the Earthdata User Forum! Here, subject matter experts from several NASA Distributed Active Archive Centers (DAAC) can discuss general questions, research needs and data applications. Users can query how to access, view and interpret the data.