MODIS Data download

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avmehta
Posts: 120
Joined: Mon Feb 03, 2020 10:27 am America/New_York

MODIS Data download

by avmehta » Tue Nov 24, 2020 4:19 pm America/New_York

Hi,
  I had requested spatially subsetted MODIS data - but could not download it or extend the download deadline on time. Now the files are removed. Is there anyway I can request the data again? I am sorry about the inconvenience. 
Thanks.
Amita

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OB ODPS - jgwilding
Subject Matter Expert
Subject Matter Expert
Posts: 91
Joined: Fri Feb 19, 2021 1:09 pm America/New_York

MODIS Data download

by OB ODPS - jgwilding » Tue Nov 24, 2020 5:57 pm America/New_York

Hi Amita,

We can have the order restaged for you.  Do you know what the order-id is?

john

avmehta
Posts: 120
Joined: Mon Feb 03, 2020 10:27 am America/New_York

MODIS Data download

by avmehta » Wed Nov 25, 2020 1:09 am America/New_York

Hi John,
   Thanks so much.
    The order number is c0d0902040b2f050.
Best,
Amita

OB ODPS - jgwilding
Subject Matter Expert
Subject Matter Expert
Posts: 91
Joined: Fri Feb 19, 2021 1:09 pm America/New_York

MODIS Data download

by OB ODPS - jgwilding » Wed Nov 25, 2020 8:07 am America/New_York

Hi Amita,

The order is being restaged now.  You should receive a new staged-notification email within the next 15-30 minutes, if not sooner.  Let me know if you need help downloading the files.

john

avmehta
Posts: 120
Joined: Mon Feb 03, 2020 10:27 am America/New_York

MODIS Data download

by avmehta » Wed Nov 25, 2020 12:17 pm America/New_York

Hi John,
Thanks  so much!
Best,
Amita

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