Errors whenever downloading

Please enter here to ask a question about any NASA Science related topics!
Post Reply
alaroy
Posts: 63
Joined: Tue Nov 21, 2006 3:33 pm America/New_York

Errors whenever downloading

by alaroy » Wed Nov 25, 2020 2:58 pm America/New_York

Beginning a little bit after 18:47 UTC today, every attempted download from https://oceandata.sci.gsfc.nasa.gov/ob/getfile/ has resulted getting the html error page that says

Sorry, an error has occurred. Use the back button to return to the previous page or go to the Ocean Color Home Page

Could someone please investigate it and if possible fix the issue? I'm especially concerned since it's 3pm on the day before a long holiday weekend.

-Andrew L.

Tags:

OB.DAAC - amscott
User Services
User Services
Posts: 96
Joined: Mon Jun 22, 2020 5:24 pm America/New_York
Answers: 1

Errors whenever downloading

by OB.DAAC - amscott » Wed Nov 25, 2020 3:46 pm America/New_York

Hi Andrew,

Thanks for letting us know. We are investigating this issue.

Alicia

OB.DAAC - amscott
User Services
User Services
Posts: 96
Joined: Mon Jun 22, 2020 5:24 pm America/New_York
Answers: 1

Errors whenever downloading

by OB.DAAC - amscott » Wed Nov 25, 2020 6:03 pm America/New_York

I can't tell what you were looking for from the link you provided, but your data should be available now. Give it a try and let us know. Of course, due to the holiday, there may be some delay in replying you any further issues.

Alicia

Post Reply