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Errors whenever downloading

Posted: Wed Nov 25, 2020 2:58 pm America/New_York
by alaroy
Beginning a little bit after 18:47 UTC today, every attempted download from https://oceandata.sci.gsfc.nasa.gov/ob/getfile/ has resulted getting the html error page that says

Sorry, an error has occurred. Use the back button to return to the previous page or go to the Ocean Color Home Page

Could someone please investigate it and if possible fix the issue? I'm especially concerned since it's 3pm on the day before a long holiday weekend.

-Andrew L.

Errors whenever downloading

Posted: Wed Nov 25, 2020 3:46 pm America/New_York
by OB.DAAC - amscott
Hi Andrew,

Thanks for letting us know. We are investigating this issue.

Alicia

Errors whenever downloading

Posted: Wed Nov 25, 2020 6:03 pm America/New_York
by OB.DAAC - amscott
I can't tell what you were looking for from the link you provided, but your data should be available now. Give it a try and let us know. Of course, due to the holiday, there may be some delay in replying you any further issues.

Alicia