Help IP blocked

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cbarranquero
Posts: 2
Joined: Tue Feb 02, 2021 3:06 pm America/New_York

Help IP blocked

by cbarranquero » Tue Feb 02, 2021 3:44 pm America/New_York

Hello NASA,

My name is Carlos and I work for a Spanish start-up.

Currently, we are involved in a project that requires oceanographic data to forecast weather.

We have been using Modis Aqua data for some time and we did not have any issue. However, I think last month we have done too many requests, and you have blocked our IP to prevent overcalling.

Could you remove the block [xx.xxx.xx.xx]? We will not do more than one call per day in the future.

Thank you for your time.

Carlos.

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OB.DAAC - SeanBailey
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Joined: Wed Sep 18, 2019 6:15 pm America/New_York
Answers: 1

Help IP blocked

by OB.DAAC - SeanBailey » Wed Feb 03, 2021 10:54 am America/New_York

Carlos,
There was indeed a block on your IP.  It has been removed.

Regards,
Sean

cbarranquero
Posts: 2
Joined: Tue Feb 02, 2021 3:06 pm America/New_York

Help IP blocked

by cbarranquero » Thu Feb 04, 2021 10:46 am America/New_York

Thank you very much!

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