help blocked ip

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igmant01
Posts: 3
Joined: Fri Mar 12, 2021 11:01 am America/New_York

help blocked ip

by igmant01 » Fri Mar 12, 2021 11:05 am America/New_York

Hello NASA,

My name is ZZ from china.

Currently, we are involved in a project that requires gnss data.

We have been using gnss data for some time and we did not have any issue. However, I think recently we have done too many requests, and you have blocked our IP to prevent overcalling.

Could you remove the block on IP addresses? And in which situation you will block our ip ?

Thank you for your time.

ZZ.

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CDDIS_support_Lori
User Services
User Services
Posts: 51
Joined: Mon Sep 30, 2019 11:17 am America/New_York

Re: help blocked ip

by CDDIS_support_Lori » Tue Mar 23, 2021 11:50 am America/New_York

ZZ,

CDDIS is not blocking your IP addresses. Please check with your internet provider.

CDDIS User Services

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