OCSSW: Remote server is down

Please enter here to ask a question about any NASA Science related topics!
Post Reply
kareem11
Posts: 4
Joined: Mon Mar 15, 2021 5:53 pm America/New_York

OCSSW: Remote server is down

by kareem11 » Wed Mar 17, 2021 9:42 pm America/New_York

I went to the OCSSW tab and clicked l3mapgen, It says " Remote server is down. OCSSW is not accessible. Please start OCSSW remote server". I tried clicked install/update OC process under OCSSW tab, same note popped out. How do I solve this?

Tags:

OB SeaDAS - dshea
Subject Matter Expert
Subject Matter Expert
Posts: 214
Joined: Thu Mar 05, 2009 10:25 am America/New_York

Re: OCSSW: Remote server is down

by OB SeaDAS - dshea » Thu Mar 18, 2021 10:10 am America/New_York

We need to know what version of SeaDAS you are running, what operating system you are running on and what you are trying to do.

don

OB SeaDAS - xuanyang02
Subject Matter Expert
Subject Matter Expert
Posts: 131
Joined: Tue Feb 09, 2021 5:42 pm America/New_York

Re: OCSSW: Remote server is down

by OB SeaDAS - xuanyang02 » Thu Mar 18, 2021 2:29 pm America/New_York

From another post, I understand you are running SeaDAS 8.0.0, and trying to run l3mapgen.

If you click SeaDAS-OCSSW -> SeaDAS/System Info, it'll tell us more.

Thanks,

Bing

kareem11
Posts: 4
Joined: Mon Mar 15, 2021 5:53 pm America/New_York

Re: OCSSW: Remote server is down

by kareem11 » Mon Mar 29, 2021 10:31 am America/New_York

This is what I get based on the instruction you gave me.

Main Application Platform:
Application Version: SeaDAS 8.0.0 (Beta)
Installation Directory: C:\Program Files (x86)\SeaDAS
Data Directory: C:\Users\User\.seadas8
Configuration: C:\Program Files (x86)\SeaDAS\etc\snap.properties
WARNING!! File 'C:\Program Files (x86)\SeaDAS\etc\snap.properties' does not exist
Configuration2: C:\Users\User\.seadas8\etc\snap.properties
VM Configuration: C:\Program Files (x86)\SeaDAS\bin\pconvert.vmoptions
WARNING!! File 'C:\Program Files (x86)\SeaDAS\bin\pconvert.vmoptions' does not exist
WARNING!! File 'C:\Program Files (x86)\SeaDAS\bin\gpt.vmoptions' does not exist

SeaDAS Toolbox:
SeaDAS Toolbox Specification Version: 1.0.0
Configuration: C:\Users\User\.seadas8\etc\seadas.properties
OCSSW Root Directory: null
OCSSW Log Directory: C:\Program Files (x86)\SeaDAS
OCSSW Location: virtualMachine
Environment {$OCSSWROOT} (external): null

-----------------------------------------------

NASA Science Processing (OCSSW):
Warning! Processers not installed

General System and Software:
Operating System: Windows 7 6.1
Java Version: 1.8.0_201

OB SeaDAS - aynur
Subject Matter Expert
Subject Matter Expert
Posts: 34
Joined: Tue Dec 20, 2011 12:28 pm America/New_York

Re: OCSSW: Remote server is down

by OB SeaDAS - aynur » Tue Mar 30, 2021 4:37 pm America/New_York

Thank you for letting us the know the details. We are looking into it and will provide an updated ocssw client-server module soon.

Thanks,
Aynur

OB SeaDAS - xuanyang02
Subject Matter Expert
Subject Matter Expert
Posts: 131
Joined: Tue Feb 09, 2021 5:42 pm America/New_York

Re: OCSSW: Remote server is down

by OB SeaDAS - xuanyang02 » Fri Jun 25, 2021 3:59 pm America/New_York

SeaDAS 8.1.0 was released yesterday, and SeaDAS OCSSW processing on Windows is supported now. You are welcome to try it: https://seadas.gsfc.nasa.gov/downloads/

mayon2000
Posts: 1
Joined: Thu Sep 09, 2021 4:20 am America/New_York

Re: OCSSW: Remote server is down

by mayon2000 » Thu Sep 09, 2021 4:27 am America/New_York

Hi, I am doing an ARSET tutorial and I'm trying to Update OC Processors and L2gen. I encountered this OCSSW Initialization Warning: Remote server is down. OCSSW is not accessible. Please start OCSSW remote server. I am using SeaDAS 8.1.0 downloaded last Sep 8, 2021. This is the system information.

Main Application Platform:
Application Version: SeaDAS 8.1.0
Installation Directory: C:\Program Files (x86)\SeaDAS
Data Directory: C:\Users\mayon_000\.seadas8
Configuration: C:\Program Files (x86)\SeaDAS\etc\snap.properties
WARNING!! File 'C:\Program Files (x86)\SeaDAS\etc\snap.properties' does not exist
Configuration2: C:\Users\mayon_000\.seadas8\etc\snap.properties
VM Configuration: C:\Program Files (x86)\SeaDAS\bin\pconvert.vmoptions
WARNING!! File 'C:\Program Files (x86)\SeaDAS\bin\pconvert.vmoptions' does not exist
VM Configuration (gpt): C:\Program Files (x86)\SeaDAS\bin\gpt.vmoptions
WARNING!! File 'C:\Program Files (x86)\SeaDAS\bin\gpt.vmoptions' does not exist
Desktop Specification Version: 8.0.3
Engine Specification Version: 8.0.3
JRE: Java(TM) SE Runtime Environment 1.8.0_201-b09
JVM: Java HotSpot(TM) 64-Bit Server VM by Oracle Corporation
Memory: 3641 MiB

OCSSWROOT (Java Env): null

WARNING!! Could not retrieve system parameters because 'which python3' failed
java.io.IOException: Cannot run program "bash": CreateProcess error=2, The system cannot find the file specified

SeaDAS Toolbox:
SeaDAS Toolbox Specification Version: 1.1.0
Configuration: C:\Users\mayon_000\.seadas8\etc\seadas.properties
OCSSW Root Directory: null
OCSSW Log Directory: C:\Program Files (x86)\SeaDAS
OCSSW Location: virtualMachine
Environment {$OCSSWROOT} (external): null

-----------------------------------------------

NASA Science Processing (OCSSW):
Warning! Processers not installed

General System and Software:
Operating System: Windows 8.1 6.3
Java Version: 1.8.0_201

Thank you for your help.

OB SeaDAS - xuanyang02
Subject Matter Expert
Subject Matter Expert
Posts: 131
Joined: Tue Feb 09, 2021 5:42 pm America/New_York

Re: OCSSW: Remote server is down

by OB SeaDAS - xuanyang02 » Thu Sep 09, 2021 10:23 am America/New_York

Since you have Windows, you need to do SeaDAS-OCSSW Client Server Configuration before you Install/Update OC processors thru SeaDAS GUI.
Here is how: https://seadas.gsfc.nasa.gov/client_server/

Post Reply