Welcome to the Earthdata User Forum! Here, subject matter experts from several NASA Distributed Active Archive Centers (DAAC) can discuss general questions, research needs and data applications. Users can query how to access, view and interpret the data.
Well, that might indicate that the problem we identified was the cause.
The order has since staged completely, and you should have received the email with the info and links to instructions. Feel free to follow up if you have any questions or problems downloading the data.