Subscription issue

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alaroy
Posts: 57
Joined: Tue Nov 21, 2006 3:33 pm America/New_York

Subscription issue

by alaroy » Sat Jun 19, 2021 7:51 am America/New_York

Dear Sir,

It looks like all of our subscriptions stopped working yesterday 6/18/2021 a bit after 14:18 UTC. Initially when we tried to download a new file it resulted in an html error message - but then new swaths stopped being posted to the subscriptions. Could you please look into it or forward this information along to someone who can?

-Andrew L.

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ASDC - ingridgs
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Joined: Fri Apr 23, 2021 9:14 am America/New_York
Answers: 1

Re: Subscription issue

by ASDC - ingridgs » Sun Jun 20, 2021 3:24 pm America/New_York

Thank you for your question. A Subject Matter Expert has been notified and will answer your question shortly. Please stand by!

OB.DAAC - amscott
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Re: Subscription issue

by OB.DAAC - amscott » Mon Jun 21, 2021 9:16 am America/New_York

Hello,

Please let us know the subscription id(s) you are having issues retrieving so that we can investigate.
--
Alicia

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