IP blocked

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igmant01
Posts: 3
Joined: Fri Mar 12, 2021 11:01 am America/New_York

IP blocked

by igmant01 » Thu Jul 08, 2021 3:39 am America/New_York

Hello NASA,

Currently, we are involved in a project that requires gnss data.

We have been using gnss data for some time and we did not have any issue. However, I think recently we have done too many requests, and you have blocked our IP to prevent overcalling.

Could you remove the block [XXX.XXX.XX.*] ? And in which situation you will block our ip?

Thank you for your time.

ZZ.

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igmant01
Posts: 3
Joined: Fri Mar 12, 2021 11:01 am America/New_York

Re: IP blocked

by igmant01 » Sun Jul 11, 2021 8:29 am America/New_York

Anyone can help me? THANH YOU

CDDIS_support_Lori
User Services
User Services
Posts: 50
Joined: Mon Sep 30, 2019 11:17 am America/New_York

Re: IP blocked

by CDDIS_support_Lori » Mon Jul 12, 2021 12:32 pm America/New_York

Hello ZZ,

CDDIS is not blocking any IPs in the range you provided. Please check with your local internet provider.

CDDIS Support

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