Cannot get access to oceandata.sci.gsfc.nasa.gov

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niglas_cas
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Joined: Sun Jul 11, 2021 1:26 pm America/New_York

Cannot get access to oceandata.sci.gsfc.nasa.gov

by niglas_cas » Sun Aug 22, 2021 6:19 am America/New_York

Hi,
I cannot get access to ocean data and even cannot visit oceancolor.gsfc.nasa.gov no matter with my own IP with a VPN proxy. I wonder whether these IP addresses that have been blocked by the server.

Best regards,
Ming

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OB.DAAC - amscott
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Re: Cannot get access to oceandata.sci.gsfc.nasa.gov

by OB.DAAC - amscott » Mon Aug 23, 2021 9:12 am America/New_York

Hi Ming,

Please email your IP address to connection_problems@oceancolor.sci.gsfc.nasa.gov. They will check to see if you have been added to the block list.
--
Alicia

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Re: Cannot get access to oceandata.sci.gsfc.nasa.gov

by OB.DAAC - amscott » Wed Aug 25, 2021 4:24 pm America/New_York

Dear Ming,

Has your issue been resolved?
--
Alicia

niglas_cas
Posts: 5
Joined: Sun Jul 11, 2021 1:26 pm America/New_York

Re: Cannot get access to oceandata.sci.gsfc.nasa.gov

by niglas_cas » Wed Aug 25, 2021 10:51 pm America/New_York

Hi Alicia,

Sorry for the late reply. I have just sent the email.

Thank you.

Ming

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