Unable to access ASF data from within AWS

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jarrettkeifer
Posts: 2
Joined: Tue Aug 31, 2021 2:27 pm America/New_York

Unable to access ASF data from within AWS

by jarrettkeifer » Thu Sep 02, 2021 1:40 pm America/New_York

I'm having issues accessing ASF DAAC data from hosts within AWS. It appears that outside AWS HTTP requests to download data eventually redirect to an AWS Cloudfront CDN endpoint in front of an S3 bucket, and that succeeds. Within AWS, however, the last HTTP redirect is to the S3 bucket directly, and that request results in a 403 Forbidden HTTP response and a failed download.

Downloads were previously working, but began failing sometime between 2021-08-30 18:35 UTC and 2021-08-30 22:47 UTC.

I've tried opening a ticket with Earthdata support, but have received no response. Can I get any assistance with this issue? Or does anyone know of a better contact for this problem?

Thank you!

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jarrettkeifer
Posts: 2
Joined: Tue Aug 31, 2021 2:27 pm America/New_York

Re: Unable to access ASF data from within AWS

by jarrettkeifer » Thu Sep 02, 2021 2:52 pm America/New_York

I have received a response directly from ASF, so I think I am now getting closer to an answer with this issue.

ASDC - mcook
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Joined: Wed Sep 25, 2019 10:53 am America/New_York

Re: Unable to access ASF data from within AWS

by ASDC - mcook » Thu Sep 02, 2021 3:40 pm America/New_York

Thank you for letting us know that you received a response from the Alaska Satellite Facility :uso@asf.alaska.edu.

Hope your request will be resolved.

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