Max retries exceeded

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
Post Reply
user_gis
Posts: 21
Joined: Thu Jul 28, 2016 11:19 am America/New_York
Answers: 0

Max retries exceeded

by user_gis » Fri Oct 01, 2021 8:48 am America/New_York

Dear Dev,

Please, how to fix errors like this:

equests.exceptions.SSLError: HTTPSConnectionPool(host='oceandata.sci.gsfc.nasa.gov', port=443): Max retries exceeded with url: /api/atteph/T/2021273085043/2021273085954/ (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))

Regards,
Dmitry

Tags:

user_gis
Posts: 21
Joined: Thu Jul 28, 2016 11:19 am America/New_York
Answers: 0

Re: Max retries exceeded

by user_gis » Mon Oct 04, 2021 3:24 am America/New_York

We send detail of our problem on mail connection_problems@oceancolor.sci.gsfc.nasa.gov

Dmitry

OB.DAAC - amscott
User Services
User Services
Posts: 345
Joined: Mon Jun 22, 2020 5:24 pm America/New_York
Answers: 1
Has thanked: 8 times
Been thanked: 3 times

Re: Max retries exceeded

by OB.DAAC - amscott » Mon Oct 04, 2021 2:24 pm America/New_York

Please follow the instructions in solution on this post regarding certificate expiration: viewtopic.php?f=7&t=2612

Post Reply