Max retries exceeded

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user_gis
Posts: 8
Joined: Thu Jul 28, 2016 11:19 am America/New_York

Max retries exceeded

by user_gis » Fri Oct 01, 2021 8:48 am America/New_York

Dear Dev,

Please, how to fix errors like this:

equests.exceptions.SSLError: HTTPSConnectionPool(host='oceandata.sci.gsfc.nasa.gov', port=443): Max retries exceeded with url: /api/atteph/T/2021273085043/2021273085954/ (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))

Regards,
Dmitry

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user_gis
Posts: 8
Joined: Thu Jul 28, 2016 11:19 am America/New_York

Re: Max retries exceeded

by user_gis » Mon Oct 04, 2021 3:24 am America/New_York

We send detail of our problem on mail connection_problems@oceancolor.sci.gsfc.nasa.gov

Dmitry

OB.DAAC - amscott
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User Services
Posts: 96
Joined: Mon Jun 22, 2020 5:24 pm America/New_York
Answers: 1

Re: Max retries exceeded

by OB.DAAC - amscott » Mon Oct 04, 2021 2:24 pm America/New_York

Please follow the instructions in solution on this post regarding certificate expiration: viewtopic.php?f=7&t=2612
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Alicia

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