data download

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kenmires
Posts: 4
Joined: Wed Oct 27, 2021 5:44 am America/New_York

data download

by kenmires » Wed Oct 27, 2021 5:47 am America/New_York

Hello,I want to know why I cannot download my data from the HTTPSURL you e-mailed to me?I I clicked on the link and found that there were no downloadable files,only blank.Can you tell me how to get my requested data?Thank you for your attention!

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ASDC - ingridgs
User Services
User Services
Posts: 46
Joined: Fri Apr 23, 2021 9:14 am America/New_York
Answers: 1

Re: data download

by ASDC - ingridgs » Wed Oct 27, 2021 8:52 am America/New_York

Hello,

In order to help you, can you please let us know what products did you order, from which platform or tool, and the order number?

Thank you,

kenmires
Posts: 4
Joined: Wed Oct 27, 2021 5:44 am America/New_York

Re: data download

by kenmires » Wed Oct 27, 2021 10:41 pm America/New_York

Hello, I requested for calipso data (2016.06) of CALIPSO Lidar Level 2 Vertical Feature Mask (VFM), V4-20
My orderid is :e759a07d-88d5-4faf-80ae-9d6477209515

kenmires
Posts: 4
Joined: Wed Oct 27, 2021 5:44 am America/New_York

Re: data download

by kenmires » Thu Oct 28, 2021 11:05 am America/New_York

Hello, I requested for calipso data (2016.06) of CALIPSO Lidar Level 2 Vertical Feature Mask (VFM), V4-20
My orderid is :e759a07d-88d5-4faf-80ae-9d6477209515

ASDC - ingridgs
User Services
User Services
Posts: 46
Joined: Fri Apr 23, 2021 9:14 am America/New_York
Answers: 1

Re: data download

by ASDC - ingridgs » Fri Oct 29, 2021 3:12 pm America/New_York

Dear user,

Our system states that the order was completed and successful on 2021/10/26/ 00:22:50.
You can either place the order again or use alternate systems to obtain the data at:
https://asdc.larc.nasa.gov/project/CALI ... 4-20_V4-20
Direct Data Download: https://asdc.larc.nasa.gov/data/CALIPSO ... 4-20/2016/
OPeNDAP: https://opendap.larc.nasa.gov/opendap/C ... tents.html
Eartdata Search: https://search.earthdata.nasa.gov/searc ... 4690.728!3!!

I hope this helps,
Please let us know if you continue having issues.
Regards,

kenmires
Posts: 4
Joined: Wed Oct 27, 2021 5:44 am America/New_York

Re: data download

by kenmires » Wed Nov 03, 2021 10:51 am America/New_York

I have successfully download the datafile !Thank you for your patience!

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