Welcome to the Earthdata User Forum! Here, subject matter experts from several NASA Distributed Active Archive Centers (DAAC) can discuss general questions, research needs and data applications. Users can query how to access, view and interpret the data.
by jiaxuan » Thu Dec 10, 2020 1:39 am America/New_York
I am trying to download ASTER Surface Kinetic Temperature (AST_08), and I received an email informed the ECHO Order GUID, Provider Order Tracking ID, etc. But there's no link. So how should I download the data I requested?
You will receive an email from Earthdata for tracking progress when orders update. Once you receive an email with "Your request has moved from state PROCESSING to CLOSED" the customer needs to look for an email with a subject line stating "Subject: LP DAAC ECS Order Notification Order ID: ...." That's from "From: LPDAAC@usgs.gov". That email will have their download links with an expiration date to complete the data download.